Content Moderator – Process Associate – Italian – Hybrid Iasi*
Genpact
0 - 3 years
nan
Posted: 3/5/2025
Job Description
Responsibilities
Review and moderate the platform by following the policies, processes, and guidelines and provide decision based on prescribed guidelines
Review and investigate 3D, visual, graphic, audio, and text content for violation of policies and guidelines. (For example slurs, cuss words, adult content, etc.)
The role also involves moderating content of Egregious nature
Recognize trends and patterns and raise issues timely
Maintain a thorough understanding of process and policies
Accountable for performance standards (Efficiency, Quality) in a weekly manner
Use market specific knowledge, signals, and insights to spot and scope scalable solutions to improve the support of our clients community of gamers
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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