Content Management Analyst (XML, Linux, and Perl)

BASIC FUNCTION

The Content Management Analyst is responsible for managing all aspects of quality for online content. This position will be responsible for understanding the life cycle of our existing internal processing systems, including Production, QA, and Design of our content. This content is produced in a Linux environment so understanding Linux consoles, XML, Perl and Java is recommended. This role will not participate in content creation but instead is responsible for the internal processing of proprietary and third-party generated content. Applicant must be forward thinking and self-motivated to help look for ways to improve our current systems. In addition, this position will also help operationalize new content processing systems and create processes to roll out to offshore vendors.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Understands and can perform all aspects of producing content, including how to produce updates, how to
test, and how to create Ovid Databases in Linux.
• Works with offshore teams to help produce online content.
• Manages and coordinates the preparation and tracking of all aggregated content to digital publication
channels.
• Manage and monitor production schedules.
• Resolve issues quickly and keep content operations process moving.
• Communicate status of content at all stages, through delivery of content to online platforms.
• Confirm that all content is complete, accurate, and meets our quality expectations.

Ensure that all changes or additions to process adhere to Content Operations guidelines to assure timely deliverables.
• Assures quality and timeliness of content updates to applications.
• Assures offshore vendor meets quality standards.
• Escalates content currency/quality issues to management.
• Interact with internal and external customers and vendors.

OTHER DUTIES
Participates in training and rollout of new initiatives and procedures.
Performs other duties as assigned by supervisor.

JOB QUALIFICATIONS

Education: Bachelor’s degree or equivalent experience - Computer Science preferred.
Experience: 1-2 years of experience in Production, content operations and process creation preferred.
Working knowledge of content QA procedures for digital platforms.
Basic understanding of XML, Linux, and Perl.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.