Content Developer

Key responsibilities for this role

• Quality Focus
• Ensure content clarity and quality per agreed framework.
• Keep consistency according to KONE guidelines and learning material governance.
• Address quality issues throughout content’s lifecycle.
• Implement best practices in content development
• Identify and address potential quality issues proactively.
• Planning Focus
• Develop, validate, and publish content within schedules.
• Communicate plans and estimates with stakeholders in various roles and locations.
• Mitigate risks during planning phases.
• Deliver learning content as planned.
• Collaboration Focus
• Gather accurate information from experts, peers, and stakeholders.
• Represent KONE Technical Documentation in stakeholder meetings.
• Guide, motivate, and coach global peers; conduct peer reviews.
• Supervise Content Development work in projects.
• Leadership Focus
• Manage, delegate, monitor, and be accountable for the work of Content Developers.
• Lead Content Developers’ work without direct reporting lines by coaching, training and influencing.
• Customer Value
• Understand stakeholder, SME and learner needs to create customer value.
• Identify and propose improvements for processes and systems.

Key competencies and experience (include any required professional qualifications)

• Bachelor’s degree in instructional design, education or English preferred
• 2-3  years experience in learning content development or instructional design
• Experience with learning material creation including Articulate 360, PowerPoint, Word, PDFs, video editing experience a plus.
• Strong written communication and interpersonal skills and English proficiency
• Interviewing and information seeking - experience working with local and global subject matter experts, peers, stakeholders.
• Experience Developing content and working with adult learning principles

Digital media experience

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers