Content Design Senior Associate - Marketing Campaign Strategy

Join our team to elevate your marketing career by driving impactful initiatives for Chase's financial tools.

As a Content Designer Senior Associate within the Connected Banking Growth Marketing team, you will support the business by managing initiatives that drive tool enrollment and engagement with existing customers. Collaborate with key partners across various channels to execute marketing initiatives that align with our strategic goals.

Job responsibilities

• Execute marketing strategies to promote Chase’s financial tools to both new and existing customers.
• Contribute to the creation of content that aligns with the team’s strategic goals across various channels and mediums, focusing on longform written content.
• Collaborate with cross-functional teams, specifically legal and controls partners.
• Support the end-to-end execution of owned campaigns (e.g., email, Chase.com banner ads, ATM).
• Analyze customer data and feedback to optimize marketing campaigns and improve customer experience.
• Partner with peers and leaders across various lines of businesses and teams to identify key opportunities for feature adoption and engagement.
• Stay organized with campaign trackers, deadlines, projects, and explore new approaches to increase efficiency and improve processes without sacrificing creativity or quality.

Required qualifications, capabilities, and skills

• Minimum 3 years of marketing experience.
• Distinctive writing and editing skills, with the ability to create and tailor content to various audiences in a data and fact-based manner. A writing portfolio is required to demonstrate proficiency.
• Proven experience in supporting and executing marketing campaigns across various marketing channels, including mobile, email, digital-out-of-home (DOOH).
• Strong interpersonal skills to effectively collaborate with multiple partners and stakeholders across different functions and geographies.
• Flexible and resilient mindset, capable of navigating change and adapting to new challenges and opportunities.
• Relentless focus on process improvement, with a lens oriented towards the integration of AI and LLM-driven technologies.
• Interest and experience in data and analytics related to marketing efforts and insights.

Preferred qualifications, capabilities, and skills

• Three years of marketing experience within the financial services or fintech industry.
• Additional experience in financial tools, products, acquisition is a plus.
• Experience in execution of marketing across digital channels.
• Experience using Figma and fluent in artifact creation across Microsoft suite (e.g., PowerPoint, Word, Excel).