Consultant – Service Now Developer
Genpact
5 - 10 years
Bengaluru
Posted: 9/3/2024
Job Description
Responsibilities
· Working knowledge in all aspects of ServiceNow Applications development.
· Participate in solution discussions and contribute to user story creation.
· Collaborate with Business Analyst, Architect and Technical Lead.
· Code/configure technical solution as per requirements.
· Perform Unit testing, resolve defects identified in Unit testing.
· Develop features, bug fixes and write various Server-side and client-side scripts
· ServiceNow Integrations using Spokes and custom API with external tools.
· Manage Production support tasks including ServiceNow Application maintenance including version upgrades. Coordinate upgrades to Production and Sub-Production instances, coordinate sub-production testing, evaluation, and regression remediation, Perform day-to-day administration of the ServiceNow Platform
· Work with a remote team, requiring ability to communicate well via phone and email (writing skills)
· Stay current with new and updated capabilities of the ServiceNow Platform
· Maintain the integrity of the ServiceNow platform across the organization
· Assisting in troubleshooting effort
· Monitor and review patch / release issues
About Company
Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.
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