Consultant – Service Now Developer
Genpact
5 - 10 years
Bengaluru
Posted: 20/11/2024
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Job Description
Responsibilities
Working knowledge in all aspects of ServiceNow Applications development.
Participate in solution discussions and contribute to user story creation.
Collaborate with Business Analyst, Architect and Technical Lead.
Code/configure technical solution as per requirements.
Perform Unit testing, resolve defects identified in Unit testing.
Develop features, bug fixes and write various Server-side and client-side scripts
ServiceNow Integrations using Spokes and custom API with external tools.
Manage Production support tasks including ServiceNow Application maintenance including version upgrades. Coordinate upgrades to Production and Sub-Production instances, coordinate sub-production testing, evaluation, and regression remediation, Perform day-to-day administration of the ServiceNow Platform
Work with a remote team, requiring ability to communicate well via phone and email (writing skills)
Stay current with new and updated capabilities of the ServiceNow Platform
Maintain the integrity of the ServiceNow platform across the organization
Assisting in troubleshooting effort
Monitor and review patch / release issues
About Company
Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.
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