Consultant, UKG Integration

Hands-on experience in implementing and configuring UKG solutions.

Gather and analyze integration requirements in collaboration with clients.

Troubleshoot and resolve integration-related issues efficiently.

Provide support during testing phases, documentation, and post-implementation activities.

Design, develop, test, and troubleshoot integrations using the Dell Boomi platform, including file-based integrations and API/REST API-based services.

Develop and maintain payroll-related integrations.

Take ownership of identifying and resolving gaps between client requirements and UKG product capabilities by coordinating with cross-functional teams.

Create comprehensive training materials, user guides, and knowledge base articles to enable effective use of the UKG WFM Pro application.

Support clients throughout various testing phases up to Go-live.

Investigate and analyze complex software issues reported by clients, ensuring accurate diagnosis and effective resolution.

Provide expert guidance on system configuration, feature utilization, and testing to optimize productivity and enhance user experience.

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.