Consultant Specialist

To be successful in this role, you should meet the following requirements:

• 5+ years of experience in software development with significant working experience on ServiceNow application development.
• Experience with development and implementation of ServiceNow ITSM modules - Incident, Problem, Change Management with knowledge of API integrations with ServiceNow.
• Should have ServiceNow certification (CSA, CIS).
• Demonstrated experience designing and developing process-based solutions. Demonstrated experience documenting user case processes and BPM workflows
• Ability to transform Business Requirement into Business Process. Proven analytical and problem-solving skills
• End to End experience of ServiceNow based application design and implementation
• Well versed with class hierarchy, Update set hierarchy, data layer, flows, Service Portal, UI Action /policy, deployment, Integration, SOAP Service implementation in ServiceNow, Integration
• Excellent verbal, active listening, and written communications skills along with demonstrated facilitation skills. Effective and clear communication skills (written, oral and listening), with ability to describe complex technical scenarios in a concise manner depending on the audience.

You’ll achieve more when you join HSBC.

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Issued by – HSBC Software Development India