Consultant – Service Now Developer

Genpact

5 - 10 years

Noida

Posted: 31/05/2025

Job Description

Responsibilities

  • Working knowledge in all aspects of ServiceNow Applications development.

  • Participate in solution discussions and contribute to user story creation.

  • Collaborate with Business Analyst, Architect and Technical Lead.

  • Code/configure technical solution as per requirements.

  • Perform Unit testing, resolve defects identified in Unit testing.

  • Develop features, bug fixes and write various Server-side and client-side scripts

  • ServiceNow Integrations using Spokes and custom API with external tools.

  • Manage Production support tasks including ServiceNow Application maintenance including version upgrades. Coordinate upgrades to Production and Sub-Production instances, coordinate sub-production testing, evaluation, and regression remediation, Perform day-to-day administration of the ServiceNow Platform

  • Work with a remote team, requiring ability to communicate well via phone and email (writing skills)

  • Stay current with new and updated capabilities of the ServiceNow Platform

  • Maintain the integrity of the ServiceNow platform across the organization

  • About Company

    Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.

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