Consultant, Microsoft Power Automate & Blue prism support

Ready to build the future with AI?

At Genpact, we dont just keep up with technologywe set the pace. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of whats possible, this is your moment.

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation,our teamsimplementdata, technology, and AItocreate tomorrow, today.Get to know us atgenpact.comand onLinkedIn,X,YouTube, andFacebook.

Inviting applications for the role of Consultant, Microsoft Power Automate & Blue prism support

In this role, you will be developing robotic processes using Microsoft Power Automate & Blue Prism

Responsibilities:

• Incident Management for issues to be reported
• Troubleshoot the issue
• Perform RCA for recurring, high and critical severity incidents
• Update Knowledgebase and SOP as necessary
• Manage minor change requests/bugfix based on issue / incident prioritization
• Update incident management tool with required details
• Hands-on experience with Blue prism
• Participate in daily/weekly status meetings as required
• Work on Change requests during idle time

Qualifications we seek in you!

Minimum qualifications

Bachelors/Masters degree in Computer Applications

Proven experience of RPA development.

Hands-on experience with Microsoft Power Automate

Knowledge of scripting languages Java Script

Comfortable interacting with business stakeholders and external clients

Preferred qualifications

Working knowledge of Microsoft Azure Services

Experience with .NET framework: C#

Knowledge of scripting languages Java Script

Experience in IT / ITSM project

Hands-on experience on MS Power Platform (at least one project)

MS Power Platform Certification

Rotational shift Morning, Afternoon, Night (night shifts will be on rotational basis)

Work Location: Gurgaon (Badshahpur) or Hyderbad (Uppal)

100% from office (hybrid or remote working not allowed)

Why join Genpact?

• Lead AI-first transformation Build and scale AI solutions that redefine industries

• Make an impact Drive change for global enterprises and solve business challenges that matter

• Accelerate your careerGain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills

• Grow with the best Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace

• Committed to ethical AI Work in an environment where governance, transparency, and security are at the core of everything we build

• Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.