Consultant, Client Success Business Consulting

Concentrix

7 - 9 years

Bengaluru

Posted: 16/04/2025

Job Description

Job Title:

Consultant, Client Success Business Consulting

Job Description

Automation Developer - Understand the business requirement and ensure delivery as per expected standards
  • Extensive experience in developing tools using Low Code No Code (LCNC – Power Apps / Power Automate), Google App Script, Excel Macro Scripts, VBA, DotNet. Experience in both Windows & Chrome Environment developments
  • Experience in Database platforms – MS Access, SQL, Cloud platforms
  • RPA developer experience will be an added advantage (UiPath, Automation Anywhere, Pega, BluePrism)
  • Excellent in programming and testing skills for the above languages & operating systems
  • Skilled in writing documentation for defining custom configuration of applications
  • Strong knowledge of business practices and technical systems
  • Experience in Excel MIS Reports - Excellent understanding of excel functions and features
  • Additional skills preferred - Experience in preparing process dashboard, SLA reports & balance scorecards to assess the performance of the process using Excel, PowerBI, Tableau
  • Strong stakeholder & project management Skills, maintaining TAT, quality, productivity

Roles & Responsibilities:

  • Collaborate with stakeholders to identify their business needs & requirements
  • Evaluate and interpret gathered information from business sources
  • Analyze user requests and feasibility of application implementations
  • Develop and customize systems according to business goals
  • Identify and resolve risks and issues in business applications
  • Create technical and non-technical documentation
  • Analyze the logic and syntax of existing code & optimization of codes
  • Ensure timely delivery of projects and within budget
  • Provide post implementation maintenance support for the tool
  • Employee will be expected to stretch for meeting business requirements

Education Qualification:

  • Any Graduate - BCA / MCA / BE preferred

Years of Experience

  • 5 – 7 Years of experience

Location:

IND Bangalore - MTP C4, 3rd Flr

Language Requirements:

Time Type:

Full time

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About Company

Concentrix is a global business services company specializing in customer experience (CX) solutions and technology. Headquartered in Fremont, California, it provides services like customer support, analytics, automation, and consulting to businesses across various industries, including technology, healthcare, finance, and retail. Known for its innovation and commitment to enhancing customer journeys, Concentrix operates in over 40 countries with a focus on delivering personalized and efficient customer engagement solutions.

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