Consultant, Client Success Business Consulting
Concentrix
7 - 9 years
Bengaluru
Posted: 16/04/2025
Job Description
Job Title:
Consultant, Client Success Business ConsultingJob Description
Automation Developer - Understand the business requirement and ensure delivery as per expected standards- Extensive experience in developing tools using Low Code No Code (LCNC – Power Apps / Power Automate), Google App Script, Excel Macro Scripts, VBA, DotNet. Experience in both Windows & Chrome Environment developments
- Experience in Database platforms – MS Access, SQL, Cloud platforms
- RPA developer experience will be an added advantage (UiPath, Automation Anywhere, Pega, BluePrism)
- Excellent in programming and testing skills for the above languages & operating systems
- Skilled in writing documentation for defining custom configuration of applications
- Strong knowledge of business practices and technical systems
- Experience in Excel MIS Reports - Excellent understanding of excel functions and features
- Additional skills preferred - Experience in preparing process dashboard, SLA reports & balance scorecards to assess the performance of the process using Excel, PowerBI, Tableau
- Strong stakeholder & project management Skills, maintaining TAT, quality, productivity
Roles & Responsibilities:
- Collaborate with stakeholders to identify their business needs & requirements
- Evaluate and interpret gathered information from business sources
- Analyze user requests and feasibility of application implementations
- Develop and customize systems according to business goals
- Identify and resolve risks and issues in business applications
- Create technical and non-technical documentation
- Analyze the logic and syntax of existing code & optimization of codes
- Ensure timely delivery of projects and within budget
- Provide post implementation maintenance support for the tool
- Employee will be expected to stretch for meeting business requirements
Education Qualification:
- Any Graduate - BCA / MCA / BE preferred
Years of Experience
- 5 – 7 Years of experience
Location:
IND Bangalore - MTP C4, 3rd FlrLanguage Requirements:
Time Type:
Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
About Company
Concentrix is a global business services company specializing in customer experience (CX) solutions and technology. Headquartered in Fremont, California, it provides services like customer support, analytics, automation, and consulting to businesses across various industries, including technology, healthcare, finance, and retail. Known for its innovation and commitment to enhancing customer journeys, Concentrix operates in over 40 countries with a focus on delivering personalized and efficient customer engagement solutions.
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