Consultant / Business Analyst - Logistic

BuBusiness Unit:

Cognizant Consulting (CC)

DeDesignation:

Consultant / Senior Consultant - Consulting

LoLocation of Posting:

Chennai and Bangalore

EdEducation:

BE / Non-BE + MBA

WWork Experience:

4-8 Years

PoPosition Summary:

· This position will provide advisory services to Logistics clients.

PriPrimary Job Responsibilities:

Ideal candidate would be responsible for:

• Implementing and Optimizing SALESFORCE
• Enhancing customer service processes to ensure seamless digital service and positive customer interactions.
• Developing and maintaining customer service metrics and KPIs to monitor performance and drive continuous improvement

· Oversee end-to-end product lifecycle from ideation to deployment, aligning product vision with business goals.

· Collaborate with client stakeholders to define business requirements, create detailed user stories and prioritize product backlog

· Work closely with cross functional teams for successful project execution.

CoCompetencies:

(NNecessary skills for this role)

· Extensive experience in Logistics, preferably in a Consulting capacity

· Basic understanding of change management principles

· Established track record of delivering consulting engagements

· Experience in agile methodology as a product manager

· Experience in data analysis using tools like SQL

· Business analysis and requirements gathering

· MBA with an excellent academic background (preferred)

Please share your resume with nidhi.verma@cognizant.com