Consultant- SAP Solman
Genpact
5 - 10 years
Pune
Posted: 9/3/2024
Job Description
Responsibilities
:• Should have experience in Configuring and Supporting Solution Manager 7.2 on functionalities like ChaRM, ITSM, Solution Documentation, Test Management, ERMS etc.
• Should be able to interact and handle stakeholders and other infrastructure support teams across geographies.
• Should have experience on handling custom developments and troubleshooting.
• Experience in monitoring and troubleshooting of ChaRM/ITSM related issues.
• Good knowledge on Business partner setup.
• Proficiency in SolMan BW reports
• Working knowledge on ITIL – Incident and change management process.
• Knowledge on SAP best practices
• Flexible on work timing and ready to work in a multi-vendor environment.
• Able to lead the team of resources.
• Provide SME support to client on different critical situations.
Qualifications
Minimum Qualifications
• Graduation: B.E/B.Tech
• MCA/MBA – Any Specialization
Preferred Qualifications/ Skills
Ability to deliver high quality and reliable software by collaborating with team. Outstanding analytical skills, ability to apply expertise to drive cultured, technical and highly commercial solutions. Possess good verbal and written communication skills.
SAP SolMan in Development and support projects.
About Company
Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.
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