Consultant- Oracle CRM- Oracle Field Service
Genpact
5 - 10 years
Hyderabad
Posted: 29/11/2024
Job Description
Responsibilities
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Working on the New Enhancement Requests requested by the customers
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Understand the issue faced by client and analyse the issue and resolve within SLA.
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Responsible for conducting various meetings and discussion with client for various issue analysis etc.
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Responsible for functionality mapping and Requirement analysis.
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Prepare documentation based on client requirement.
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Responsible for writing the test cases for the product.
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Preparing MD 50 documents for all enhancements and changes.
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Prepared MD.120 Documentation based on ticket requirement Good communication skills with positive, flexible attitude.
Qualifications we seek in you!
Minimum qualifications
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BE/MBA/M.Tech/MCA .
About Company
Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.
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