Consultant - Virtualization Engineer

Provides Tier-3 technical support to clients 
Administer, maintain, and support a variety of complex client environments. 

Identify, analyze, and resolve problems on a variety of OS platforms. 

Handles day-to-day VMware vSphere operational tasks including but not limited to: 

Performance analysis of overall system health 

Disk and Network management, configuration, and troubleshooting. 

Apply software updates and deploy new systems. 

Troubleshooting performance or configuration issues on virtualization platform hardware. 

Perform root cause analysis for issues / provide workarounds to ensure business continuity. 

Troubleshooting performance or configuration issues on platform hardware 
Utilizes a variety of technology tools and procedures to respond and resolve internal and external customer issues. 

About Company

Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.