Consultant - IAM Operations Manager
Genpact
5 - 10 years
Hyderabad
Posted: 24/03/2025
Job Description
Responsibilities
Team Leadership: Manage and mentor L1 IAM support engineers, ensuring SLAs and performance KPIs are met.
IAM Oversight: Supervise Active Directory, Okta, SailPoint, CyberArk, HashiCorp Vault, DNS, and monitoring tools.
Incident Management: Act as an escalation point for complex IAM issues, ensuring timely resolution.
Compliance & Security: Ensure adherence to ISO 27001, NIST, GDPR, SOX, and conduct periodic IAM audits.
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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