Consultant – Service Now Developer

Genpact

5 - 10 years

Pune

Posted: 9/3/2024

Job Description

Responsibilities

 

  • Working knowledge in all aspects of ServiceNow Applications development. 

  • Participate in solution discussions and contribute to user story creation. 

  • Collaborate with Business Analyst, Architect and Technical Lead. 

  • Code/configure technical solution as per requirements. 

  • Perform Unit testing, resolve defects identified in Unit testing. 

  • Develop features, bug fixes and write various Server-side and client-side scripts 

  • ServiceNow Integrations using Spokes and custom API with external tools. 

  • Manage Production support tasks including ServiceNow Application maintenance including version upgrades. Coordinate upgrades to Production and Sub-Production instances, coordinate sub-production testing, evaluation, and regression remediation, Perform day-to-day administration of the ServiceNow Platform 

  • Work with a remote team, requiring ability to communicate well via phone and email (writing skills) 

  • Stay current with new and updated capabilities of the ServiceNow Platform 

  • Maintain the integrity of the ServiceNow platform across the organization 

  • About Company

    Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.

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