Analyst Confidentiality and Privacy
This position will support the operational processes of the Deloitte US Firms Confidentiality and Privacy (C&P) team. The US Confidentiality & Privacy team is part of the Risk and Brand Protection organization within Deloitte LLP. Key responsibilities of this position are confidentiality and privacy program support including incident management support, inquiry support and monitoring risks associated with confidentiality and privacy.
Location Hyderabad, India
Normal Business hours 2 PM to 11 PM (IST)
Qualifications
Any Graduate
Any Postgraduate (MBA preferred)
Work Experience
At least 1-3 years of relevant experience
Work youll do
Key responsibilities of this position support driving the strategic agenda related to identifying and mitigating privacy and confidentiality risks for the US Firms. As per the business requirements, a person will need to work on one or a combination of the following activities.
Activities:
Support confidentiality and privacy activities including but not limited to
Incident management activities: Upon notification of an incident, take immediate actions to ensure all required information has been received from incident response stakeholders (e.g., Call Center, Information Technology Services (ITS), and Incident reporter., etc.). Review the information completeness and accuracy; identify items for follow-up, conduct follow-up with Incident Response (IR) stakeholders, escalate/coordinate with India and US teams, as needed.
Update the incident management system and track incident response activities methodically with relentless attention to quality, accuracy, and timeliness.
Support the preparation of periodic reports and analysis including the capture and update of key incident data needed for reporting and analytics.
- Collaborate with other internal stakeholders (e.g., Talent, Confidentiality & Privacy leads, Information Technology Services (ITS), Culture Risk, and Insider Threat) as needed.
Operational improvement and team collaboration:
Collaborate across C&P service areas.
Provide general support on various projects involving process and automation solutions.
Assist in the creation and update of artifacts (e.g., recurring forms, templates, tools) to improve efficiencies for rapid response of recurring incident activities.
Organize and manage central repository for recurring forms, templates and other knowledge sharing documents to enhance efficiencies across US and USI teams.
Required skills:
- Excellent verbal and written business communication skills
- Proficiency in MS Office - Word, Excel and PowerPoint
- Excellent organizational and time management skills
- Attention to quality and detail a must.
- Eager to learn; willingly seeks new challenges and responsibilities.
- Willingness to embrace and learn new technology.
- Works well within a team; demonstrates a commitment to team goals with a focus on teams success.
- Ability to work well under pressure: responsiveness, accuracy, and sense of urgency are essential to this role.
- Ability to apply critical thinking in evaluating different scenarios.
- Ability to handle confidential and sensitive information with appropriate discretion.
- Ability to prioritize work and work independently; know when to seek guidance.
- Willingness to be flexible as the role may require work outside of normal business hours during peak periods.
Preferred skills:
- Knowledge of basic privacy and information security principles and requirements.
- Experience preferably with customer support, customer facing and technology.
Familiarity with common personal financial information/documentation.
Risk and compliance experience.
Familiarity with ServiceNow a plus.
Deloitte Support Services India Private Limited
Deloitte Support Services India Private Ltd. (U.S India Enabling Areas (EA)) at the US India offices are the support arm of the organization and comprise several groups including Talent, Technology, Finance, Communications, Field Operations, etc. EA gives every client-service business unit access to the best and brightest resources when it comes to support services. Specifically, EA enables the business units to solely focus on satisfying clients and developing new products and services to sustain competitive advantage, while they consolidate and standardize a diverse collection of systems, processes, and functions. The team provides a wide array of services to the US firms and US India professionals, and is continually evaluating and expanding its portfolio.
Enabling Areas / Risk and Brand Protection
This group is responsible for supporting the Risk and Brand Protection driven operations which include Independence assurance and regulatory compliances of professionals of the US and India offices, internal audit function and developing and deploying programs to mitigate confidentiality and privacy risks.
How youll grow
At Deloitte, weve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunitiesincluding exposure to leaders, sponsors, coaches, and challenging assignmentsto help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our peoples growth and development. Explore DU: The Leadership Center in India
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Deloittes culture
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
Corporate citizenship
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloittes impact on the world.