Condition Monitoring Advisor

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Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job Description:

Role Definition

We are seeking a skilled Condition Monitoring Advisor to oversee the health and performance of diesel generator (DG) systems. The role involves continuous monitoring, diagnostics, data analysis, and proactive recommendations to enhance equipment reliability, reduce downtime, and optimize maintenance strategies.

In this role, you’ll work directly with fleet managers, dealers, and customers to help maximize machine availability, reduce total cost of ownership (TCO), and minimize unplanned downtime.

Unlike traditional engineering roles that often remain behind the scenes, this position puts you at the forefront - engaging with real-world operations and seeing the direct impact of your work.

Whether you're an engineer ready to move beyond the design phase or background as a hands-on technician looking to expand your influence, this is your opportunity to step into a customer-facing role where your expertise truly matters. You'll leverage your deep understanding of equipment and systems to transform raw data into meaningful insights—monitoring asset performance, identifying issues, and driving real-world decisions. Your contributions will directly enhance operational reliability and efficiency, making a visible and lasting impact on the teams and customers you support.

What you will do:

• Monitor Machine Health: Oversee the condition of 200- 350 Caterpillar machines using the five elements of condition monitoring: SOS fluid analysis, product link/VIMS data, inspection reports, backlog management, and site conditions.
• Analyze & Correlate Data: Aggregate and correlate data from all five condition monitoring elements to identify trends, detect issues early, and prioritize actions using enabling software tools and systems.
• Provide Expert Recommendations: Deliver actionable equipment recommendations by way of purpose-built FG Wilson software tools to FG Wilson dealers and customers to enhance machine health, maximize uptime, and increase customer value.
• Reporting & Communication: Send Condition Monitoring recommendations using custom software tools and verbal updates to customers and dealers. Provide clear, data-driven insights and recommendations.
• Customer & Dealer Engagement: Participate or even facilitate regular meetings with customers, FG Wilson dealers, product groups to review equipment performance and contribute to action plans.
• Consultative Relationship Building: Act as a trusted advisor to dealers and customers, fostering collaborative relationships and supporting equipment management strategies.
• Subject Matter Expertise: Maintain working knowledge across all five condition monitoring elements, with deep expertise in at least two.
• Leverage Analytics: Identify new analytics to accelerate issue detection, support proactive maintenance, and improve overall fleet performance.

What Skills you will have:

Service Excellence: Hands-on experience in Product Support or Engineering roles. Background includes working as a service representative, reliability engineer, technician, mechanic, or technologist. Familiarity with FG Wilson/Caterpillar’s products and processes is a plus.

Problem Solving: Extensive experience in identifying and troubleshooting machine issues. Working knowledge of engines, power train, hydraulic systems, Product Link™, VIMS, inspection process, equipment lifecycle planning, S•O•SSM Services, and the Sales force.

Consulting: Awareness in predictive maintenance, reliability engineering, and collaboration with peers.

Data Gathering & Analysis: Experienced in planning and executing tests, analyzing results, and delivering actionable recommendations. Proven background in condition monitoring, test/validation engineering, field follow of OEM equipment or on-hand troubleshooting/repair.

Decision Making and Critical Thinking: Strong analytical skills with the ability to assess complex situations and make informed, effective decisions using structured tools and sound judgment.

Customer Focus: Deep understanding of customer-centric values and practices. Skilled at aligning business decisions with customer needs and satisfaction and leveraging those insights to develop customized solutions that drive value.

Effective Communications: Excellent verbal and written communication skills. Proven ability to collaborate with cross-functional teams and stakeholders, clearly convey technical and non-technical information, and adapt communication styles to suit different audiences.

Relationship Management: Proven ability to build and maintain strong relationships in customer-facing roles. Comfortable working directly with dealers and customers to ensure satisfaction and long-term partnerships.

Additional information: This job required 5days working from office

Posting Dates:

Caterpillar is an Equal Opportunity Employer.  Qualified applicants of any age are encouraged to apply

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