Concentrix Global Product Organization is hiring Quality Engineer
Concentrix
2 - 5 years
Bengaluru
Posted: 01/05/2025
Job Description
Job Title:
Concentrix Global Product Organization is hiring Quality EngineerJob Description
At Concentrix, we create technology that powers the greatest customer experiences globally. We build software products & platforms that enhances Customer Experience (CX) for the world’s best brands. Our transformative solutions are powered by automation, analytics & artificial intelligence to solve exciting CX challenges. Our product R&D teams use design thinking, secure engineering practices and lean agile methods to create unique intellectual property, and produce high quality, secure & intuitive solutions.Working at Global Product Organization (GPO) is rewarding and fulfilling for our engineers, designers & product strategists. Our work environment encourages diversity, teamwork, continuous learning and individual development that fuels creativity and challenges convention. We are truly fanatical about our clients & staff and invest in their long-term future. We take great pride in being recognized as the trusted go-to partner of choice for our customers.
Global Product Organization (GPO) is a remote-first organization and has flexible working models for staff, enabling them to contribute efficiently. We are backed by Concentrix Corporation (NASDAQ: CNXC), a leading global provider of Customer Experience technology & services.
Position:
Quality Engineer (TCF)
About the role:
We are looking for a Software Test Engineer for our Customer Experience product line at Concentrix Global Product Organization (GPO).
Core Responsibilities:
- Hands-on experience to perform Test Automation and setting up frameworks on multiple application platforms like Web, Mobile, and Desktop
- Able to build different test scenarios, acceptance tests & defect management.
- Able handle technical communications with Partners to understand client’s systems or APIs.
- Work with developers to integrate automated tests with end-to-end build and test environment.
- Good at monitoring the application using opensource/License tools.
- Understanding of various automation frameworks for UI, Mobile, REST Services along with the integration with a CI/CD execution platform.
- Analyse bottlenecks and thresholds in existing code with the help of automation tools.
- Work closely with product engineering teams to own and evaluate Test automation measurement and analysis.
- Collaborate with relevant stakeholders such as product management, product architects, and others to develop the right set of Test Automation plans for the group and standardizing the same.
- Understanding the fundamentals of GenAI & leveraging its capabilities in test design and automation. This includes mastering various prompting techniques that can enhance the efficiency and effectiveness of your testing processes.
Ideal candidate will possess:
- 3+ years of software functional testing experience in Agile Testing, Manual and Automation Testing.
- 3+ years’ experience in scripting using Java, JavaScript, selenium, cucumber, rest assured, TDD/ BDD frameworks is MUST.
- Hands-on experience in Playwright would be added advantage.
- Hands-on experience in API testing with Postman, Junit, TestNG, Gradle, Gitlab, VS code tools.
- Java/Javascript/Python certification would be an added advantage.
- Experienced with Agile Software Development methodologies like Scrum and XP practices is mandatory & Scaled Agile Framework familiarity is desired.
- should have knowledge about various test methods (white box testing, grey box testing) & tools JIRA, Xray, HP-ALM.
- Creative, independent, self-motivated and willing to learn new technology.
- Basics of GenAI, prompting techniques to utilize GenAI capabilities in test design & test automation.
- Bachelor or Master engineering degree in Computer Science or related.
Location:
India Bangalore - DivyashreeLanguage Requirements:
Time Type:
Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
About Company
Concentrix is a global business services company specializing in customer experience (CX) solutions and technology. Headquartered in Fremont, California, it provides services like customer support, analytics, automation, and consulting to businesses across various industries, including technology, healthcare, finance, and retail. Known for its innovation and commitment to enhancing customer journeys, Concentrix operates in over 40 countries with a focus on delivering personalized and efficient customer engagement solutions.
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