Computer Systems Analyst

Company Description

manufacturing ceramic raw materials since 1994

Role Description

This is a full-time, on-site role for a Computer Systems Analyst located in Ahmedabad. The role involves analyzing and evaluating system performance, implementing system solutions, optimizing IT processes, and ensuring the efficiency of technology systems used within the organization. The Computer Systems Analyst will collaborate with various departments to identify system requirements, provide technical support, and maintain system security and functionality.

Qualifications

• Strong skills in Systems Analysis and System Administration
• Proficient Analytical Skills for evaluating system performance and troubleshooting issues
• Experience with Cybersecurity practices and ensuring system security
• Ability to deliver effective Technical Support
• Excellent problem-solving, collaboration, and communication skills
• Proactive and detail-oriented mindset for maintaining system efficiency
• Bachelor's degree in Computer Science, Information Technology, or a related field
• Experience in the ceramics or manufacturing industry is a plus

Job Title: Computer Systems Analyst / IT Support Engineer

Location: Ahmedabad (with bi-weekly visit to Himmatnagar)

Salary: 35,000 45,000 per month (CTC)

Experience: 25 years (preferred)

Employment Type: Full-time

Job Summary

We are looking for a skilled Computer Systems Analyst / IT Support Engineer to manage and support our organizations IT infrastructure. The role involves providing technical support to Windows-based users, managing servers and network systems, configuring security appliances, and ensuring data safety through backup and disaster recovery processes.

The candidate should be hands-on, proactive, and capable of handling both user support and infrastructure maintenance.

Key Responsibilities

Provide technical support and troubleshooting for Windows-based systems and users.

Install, configure, monitor, and maintain servers (Windows Server).

Manage and configure Sophos firewall (security policies, VPN, monitoring, and troubleshooting).

Maintain and monitor NAS systems and ensure regular data backup and disaster recovery processes.

Install, configure, and troubleshoot network printers and related peripherals.

Manage and support CCTV systems, including basic configuration and issue resolution.

Perform routine system health checks, updates, and patches.

Maintain IT documentation, asset registers, and SOPs.

Coordinate with vendors and service providers for hardware, networking, and security systems.

Visit the Himmatnagar site once every two weeks for on-site IT support and audits.

Ensure IT systems comply with company policies and security standards.

Required Skills & Qualifications

Diploma / Bachelors degree in IT, Computer Science, or a related field.

25 years of experience in IT infrastructure and user support.

Strong knowledge of:

Windows OS and Windows Server administration

Networking basics (LAN, WAN, TCP/IP, DNS, DHCP)

Firewall management (preferably Sophos)

Backup and disaster recovery solutions (NAS, cloud or on-prem backups)

Printer and peripheral management

CCTV and surveillance systems (basic level)

Good troubleshooting and problem-solving skills.

Ability to handle multiple tasks and work independently.

Willingness to travel to Himmatnagar biweekly.

Preferred Qualifications

Certifications such as MCSA, CCNA, Sophos Certification, or equivalent.

Experience with virtualization (VMware/Hyper-V).

Knowledge of cybersecurity best practices.

What We Offer

Competitive salary within budget (35k45k CTC/month).

Stable working environment.

Opportunity to manage end-to-end IT infrastructure.

Exposure to security, networking, and system administration.

For further process,

my HR Team needs to review

3 References - Contact numbers please provide,

Latest 5 months - Salary Slips,

CV

Original Degree Certificates

email

For due diligence before interview.

Position is physical location Ahmedabad Gujarat Head office.

Please share details,

Atit M Vora

Director

Opaque Ceramics/ Zircon Limited,

Www.opaqueceramics.com

(whatsapp no)

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