Compliance Officer

Job Title - Compliance officer

Responsibilities:

• Answer Queries received on system and email on timely manner
• Follow up for compliance documents via calls, emails and messages
• Utilize excellent customer service skills and exceed customers expectations
• Ensure proper recording, documentation and closure
• Responsible for achieving assigned service level agreements
• Preserve and grow your knowledge of help desk procedures, products and services
• Manage to get candidates compliant for the role/counties according to end client requirements including but not limited to assigning training as per the

Job roles

• Attending regular client connect to ensure they have all update about compliance and mobility for their candidates
• Responsible for booking mobility (booking flights, hotels and cars) for the candidates as per their project requirements
• Coordinate with Suppliers for VISA applications
• Responsible for handling Payroll related queries for

candidates Requirements and skills:

1. Excellent communication skills
2. Keen attention to detail
3. Proficiency in using booking portals (flight, hotel, car)
4. Advanced troubleshooting and multi-tasking skills
5. Well organized in completing assigned task
6. Customer Service oriented