Compliance and Governance Associate/Manager

Company Overview:

GoodScore is on a mission to make financial literacy and credit access simple, actionable, and inclusive for over 150 million Indians who are credit-underserved. From starting personalized credit consulting in 2023 to now empowering over 1 million users to take control of their credit health, we are one of Indias fastest-growing credit score & credit management apps.

We are backed by top VC funds in India, ranked among the top 10 finance apps in India, and are on the 1x to 100x journey. Were building a team that shares our vision of transforming how India manages credit.

Role Description:

We are looking for a detail-oriented and execution-focused professional to own and manage all compliance requirements related to our partner banks. This role will act as the single point of accountability to ensure that regulatory, contractual, audit, and operational compliance commitments towards partner banks are consistently met.

You will work closely with internal teams (collections, product, operations, tech, legal, risk) and external stakeholders (partner banks, auditors, consultants) to ensure end-to-end compliance, timely reporting, and audit readiness.

What Youll Be Doing:

Partner Bank Compliance Ownership

* Act as the central SPOC for all compliance requirements from partner banks.

* Interpret bank compliance frameworks, SLAs, and regulatory obligations and convert them into internal action plans.

* Maintain a structured compliance calendar covering submissions, certifications, audits, and reviews.

Regulatory & Contractual Adherence

* Ensure adherence to RBI guidelines, bank-specific compliance policies, and contractual obligations.

* Track changes in regulatory or partner bank requirements and drive implementation across teams.

Audit & Review Management

* Lead partner bank audits, inspections, and reviews (onsite/remote).

* Coordinate documentation, evidence gathering, internal walkthroughs, and closure of audit observations.

* Own audit responses, corrective action plans, and closure timelines.

Process & Control Framework

* Design and maintain SOPs, control checklists, and compliance trackers for partner bank requirements.

* Periodically assess gaps and risks in processes impacting partner compliance.

* Drive corrective and preventive actions across business, operations, and tech teams.

Stakeholder Management

* Work closely with internal teams to ensure compliance is embedded in day-to-day operations.

* Build strong working relationships with partner bank compliance and risk teams.

* Provide regular updates to leadership on compliance status, risks, and escalations.

Reporting & Documentation

* Own all partner bank compliance reports, certifications, and dashboards.

* Ensure documentation is accurate, audit-ready, and stored in a structured repository.

Key Deliverables

• Zero critical partner bank compliance breaches.
• On-time audit closures and regulatory submissions.
• Clearly defined SOPs and compliance trackers.
• Proactive identification and mitigation of compliance risks.

What Were Looking For:

• 38 years of experience in banking/fintech compliance, risk, audit, or governance roles.
• Strong understanding of RBI guidelines, bank compliance frameworks, and third-party/vendor compliance.
• Prior experience handling bank audits, regulatory inspections, or partner compliance programs.
• Experience working with cross-functional teams in fast-paced environments.