Process Management & Improvement

1) Develop and maintain advanced compensation models and dashboards using tools like Excel, Power BI

and Tableau

2) Analyze compensation data to identify trends, gaps, and opportunities for improvement.

3) Provide actionable insights to support decision-making related to salary structures, incentive plans, and

total rewards.

4) Collect, clean, and manage large datasets to ensure accuracy and reliability of compensation data.

5) Create dynamic and visually compelling dashboards to communicate complex data insights to

stakeholders.

6) Automate reporting processes to improve efficiency and reduce manual effort.

7) Collaborate with HR leadership and business units to design and implement competitive compensation

strategies.

8) Conduct market benchmarking and salary surveys to ensure competitiveness in attracting and retaining

top talent.

9) Support the annual compensation review process, including merit increases, bonus allocations, and

equity adjustments.

10) Ensure compliance with all applicable laws and regulations related to compensation, including pay

equity and transparency requirements.

11) Maintain documentation and audit trails for compensation decisions and processes.

12) Partner with HR Business Partners, Talent Acquisition, and Finance teams to align compensation

strategies with business goals.

13) Provide training and guidance to HR and management teams on compensation tools, analytics, and

best practices.

14) Stay updated on industry trends, tools, and best practices in compensation analytics.

15) Identify opportunities to enhance compensation programs and processes through innovation and technology.

People Management

1) Conduct regular meetings with team leaders & resolve concerns

2) Conduct skip level meetings with team members & resolve escalations

3) Own rewards & recognition schemes for assigned processes/teams

4) Oversee trainings for self & team leaders

5) Oversee staff domain certifications

6) Ensure completion of process certifications by all staff (Team leads & associate ) within pre-defined

timelines

7) Liaise with recruitment team for recruiting new team members

8) Identify & facilitate movements within the division for team leads

Customer Service & SLA Delivery

1) Drive on-time, accurate & quality service delivery within agreed upon SLAs for assigned processes

2) Manage client relationships and escalations

3) Strategic Initiatives

4) Explore opportunities to move processes to the GSC satellite office

5) Participate in special projects/organization wide initiatives

Compensation Manager