Community Specialist

The Community Manager will be responsible for building, engaging, and nurturing our communities. The role involves creating engagement strategies, managing communication, and fostering a sense of belonging and growth within each community.

Key Responsibilities

• Develop and execute community engagement plans for all communities.
• Build meaningful relationships with members to increase participation and retention.
• Manage day-to-day interactions, discussions, and engagement in community groups (WhatsApp, LinkedIn, email, etc.).
• Plan and coordinate community activities such as webinars, meetups, discussions, and spotlight features.
• Curate and share relevant content to keep communities active and valuable.
• Work closely with marketing and content teams to amplify community stories and events.
• Identify ambassadors, influencers, and active members to drive deeper engagement.
• Track community metrics and prepare monthly engagement reports.
• Handle feedback, queries, and ensure a safe, respectful community environment.

Requirements

• 25 years of experience in community management, social media, or member engagement roles.
• Strong interpersonal, communication, and relationship-building skills.
• Ability to manage multiple communities simultaneously.
• Experience with community platforms (WhatsApp, Telegram, LinkedIn Groups, Circle, etc.).
• Creative mindset with a passion for women-centric and professional communities.
• Strong organisational skills and comfort with hosting virtual or physical events.