Community Manager

Role Overview

The Community Manager will own the creation, nurturing, engagement, and growth of online communities for the Intuition Process, primarily focused on parents . These communities are a core growth engine , playing a critical role in trust building, decision acceleration, and registrations .

This role is responsible for ensuring communities are active, value-driven, well-moderated, and purposefully nurtured , using a mix of informative, interactive, and experiential content .

Key Responsibilities

1. Community Creation & Ownership

• Create and manage multiple online communities (primarily WhatsApp), including:
• Parent communities
• City- or program-specific groups
• Set up community structures, rules, descriptions, and onboarding messages.
• Ensure new communities are launched with clear intent, positioning, and engagement plans.

2. Community Calendar & Nurturing Strategy

• Own the community content and nurturing calendar, aligned with:
• Program timelines
• Campaign priorities
• Webinars, workshops, and launches
• Plan a balanced mix of:
• Educational / informative content
• Interactive prompts (polls, questions, reflections)
• Light experiential practices (simple exercises, reflections, challenges)
• Program & demo reminders and CTAs (without over-promotion)

3. Content Coordination & Readiness

• Work closely with:
• Content writers
• Designers
• Video editors
• Content Operations Manager
• Translate community needs into clear content briefs.
• Ensure all content is:
• Brand-aligned
• Audience-appropriate
• Approved and ready on time
• Coordinate posting as per the defined calendar.

Desired Profile

Education

Bachelors degree in Communications, Marketing, Social Sciences, or related fields

Experience

• 25 years of experience in:
• Community management
• Social engagement roles
• Content or audience engagement roles