Community Manager

Position: Community Manager

Location: Bangalore

Working Days: Monday to Friday

Experience Required: 1-3 Years

Client: SaaS based students platform

Responsibilities

• Own and manage the Campus Ambassador community across India
• Build strong personal relationships with ambassadors and student leaders
• Onboard new ambassadors and ensure a smooth start
• Maintain a safe, welcoming, and high-energy community
• Keep the community active, motivated, and aligned with clear goals while constantly moderating it.
• Constantly think of meaningful ways to engage Campus Ambassadors
• Delegate tasks based on strengths and college presence
• Drive execution of brand partnerships, college outreach, and on-ground activations through ambassadors
• Be highly responsive on chats, DMs, and calls
• Run regular check-ins, follow-ups, and nudges
• Maintain a strong pulse on what students are feeling and saying

Required Experience

• Prior experience as a Community Manager or similar role managing students, ambassadors, creators, or cohorts
• Experience handling both online and offline communities
• Bachelors degree in Management, HR, or related fields preferred
• Managed or built a community in the past with hands-on with WhatsApp, Discord, Reddit, or social communities

Strong Background Indicators

• Experience managing or scaling a community of 100 or more people
• Comfortable with high screen time and fast-paced communication
• A people person who naturally builds trust and rapport