Community Manager
Gajab
4 - 7 years
Mumbai
Posted: 31/12/2025
Getting a referral is 5x more effective than applying directly
Job Description
Location: Marol, Andheri East, Mumbai (5 days office + Saturday WFH)
Experience: 4-7 years
Notice Period: Immediate to 30 days only
ABOUT GAJAB :
GAJAB is building India's first AI-powered bargaining marketplace that recreates traditional bazaar culture digitally. We're targeting tier 2/3 India families earning Rs 15-50K monthly, aiming for 100 Cr GMV through 20 lakh annual orders within first year. We're a bootstrapped startup of 25+ people preserving India's bazaar heritage through digital innovation. We're approaching launch and building aggressively.
THE ROLE :
We need someone to build GAJAB's community infrastructure from absolute zero to 1 lakh+ members across every possible platform. This is not a maintain-existing-communities role. This is a build everything-from-scratch, high-volume, multi-platform community building machine role.
You will be building four parallel community pillars simultaneously:
- Early adopter communities who'll test our product and provide feedback
- Brand advocates and loyal first users who'll champion us at launch
- A network of 200+ loot/deal/offers channels and groups who'll work as affiliates and distribution channels
- Post launch, transition to managing active customer and seller communities on the platform
You'll work across every platform that matters: WhatsApp, Telegram, Instagram, Discord, Facebook Groups, Reddit, Quora, X, Mauj, Roposo, Chingari, Medium, Substack, LinkedIn, Blog, YouTube, and any other distribution channel that can drive results.
WHAT YOU'LL DO :
Community Seeding and Growth
- Launch and grow communities on every possible platforms in your first 30 days
- Execute aggressive member acquisition tactics to hit 20K members in month 1, 50K by month 2, 1 lakh+ by month 3
- Run engagement campaigns, affiliate programs, viral loops, whatever works to grow fast
- Build excitement and anticipation for GAJAB across all communities
- Cold outreach to loot/deal channels, bargain hunting groups, cashback communities, affiliate networks
- Identify, pitch, negotiate, and onboard 50+ partnerships in first month, 100+ by month 2, 200+ by month 3
- Build relationships with channel owners, group admins, influencers in deals/offers space
- Create systems to activate these partnerships the moment GAJAB launches
- Keep communities active, engaged, and excited
- Respond to queries, moderate discussions, handle conflicts
- Maintain authentic tier 2/3 India voice across all platforms
- Create engagement mechanics that work for non-metro audiences
- Track growth metrics, engagement rates, partnership quality in Google Sheets
- Test different tactics across platforms, double down on what works, kill what doesn't
- Prepare reports for founder showing what's working and what's not
- Use data to continuously optimize community building approach
- Figure out which platforms work best for GAJAB's audience through rapid testing
- Experiment with different acquisition tactics, engagement formats, partnership models
- Build playbooks documenting what works for future team members
- Stay on top of new platforms and trends in tier 2/3 India
Non-Negotiable Requirements:
- 4-7 years experience with proven track record of building communities of 50K+ members from scratch
- Deep understanding of tier 2/3 India audiences, their language, behavior, and preferences (lived experience or extensive work experience required)
- Startup experience only, no corporate backgrounds, comfortable with chaos and building from zero
- Existing network or deep knowledge of loot/deal/offers ecosystem, Telegram deal groups, cashback communities, affiliate channels
- Demonstrated ability to manage 5+ platforms simultaneously with results to show
- Must have specific examples and proof of communities you've built and scaled
- Fluent in Hinglish, comfortable code-switching between Hindi and English
- Understand internet culture, memes, tier 2/3 India communication style
- Can write authentically for non-metro Indian audiences
- Expert with community management tools: Telegram bots, WhatsApp Business API, Discord servers, Facebook Group admin tools
- Comfortable tracking everything in Google Sheets
- Quick learner for any new platforms or tools needed
- Hustler mentality: Scrappy, resourceful, finds jugaad solutions, doesn't wait for perfect conditions
- Extroverted networker: Loves building relationships, comfortable with cold outreach, talks to everyone
- Data-driven optimizer: Always tracking numbers, testing approaches, optimizing based on results
- Street-smart communicator: Gets tier 2/3 India, understands what makes them tick
- Self-starter with ownership: Doesn't need hand-holding, takes full responsibility, figures things out
- Comfortable with ambiguity: Thrives in 0-to-1 scenarios, builds systems from scratch
- High-volume executor: Can handle 10+ platforms, 200+ partnerships, 1 lakh+ members simultaneously without breaking
- Growth hacker who loves rapid experimentation and viral tactics
- But also builds genuine relationships and authentic communities
- Results-first, pragmatic, does whatever works to hit numbers
- Combines aggressive growth with quality engagement
You'll be measured on:
- Community size: 1 lakh+ members across all platforms
- Engagement rates: High interaction, not just passive members
- Distribution network: 200+ active loot/deal channel partnerships ready to drive transactions
- Launch impact: How much these communities contribute to GMV and orders at launch
- Balanced performance across all metrics, not just one
- First 30 days: Every possible platform live, 20K members, 50+ loot/deal partnerships initiated
- First 60 days: 50K+ members, 100+ active partnerships, engagement playbooks created, analytics dashboard setup
- First 90 days: 1 lakh+ members, 200+ partnerships, fully operational multi-platform strategy, launch amplification campaigns executed
- We're being completely transparent about the challenges because we want someone who's genuinely excited despite these difficulties:
- Building for Launch: You're building community infrastructure rapidly while preparing for product launch. Speed and adaptability are critical.
- Resource Constraints: We're bootstrapped. No big marketing budgets. You'll need to find organic, low-cost, scrappy growth tactics. Jugaad is not optional, it's required.
- High-Volume Workload: Managing 10+ platforms, 200+ partnerships, 1 lakh+ members simultaneously is genuinely demanding. This is not a 9-to-5 maintain-communities job. This is intense.
- Constant Experimentation: Most things won't work. You need high tolerance for failure and rapid iteration. What works on Instagram won't work on Telegram. You'll figure it out through trial and error.
- Uncharted Territory: AI-powered bargaining marketplace for tier 2/3 India is new. No proven playbook exists. You're writing the playbook.
- Scaling Pressure: We need aggressive numbers fast, but they need to be real, engaged communities, not fake numbers. Quality and quantity both matter.
You start solo, building everything from scratch. Within 3-6 months, as communities scale, you'll hire and manage 2-3 team members (community moderators, partnership managers, or platform specialists). Clear path to team leadership within the community vertical.
INTERVIEW PROCESS:
Three rounds:
- HR Screening (30 mins): Basic fitment, experience verification, availability check
- Technical/Competency Round with Team (60 mins): Deep dive into past work, platform expertise, strategic thinking, culture fit assessment
- Founder Round (45 mins): Vision alignment, final evaluation, offer discussion
COMPENSATION :
Flexible based on candidate profile, experience, and track record. We're open to discussing structure that works for exceptional candidates.
WORK ARRANGEMENT :
- 6-day work week: 5 days in office (Marol, Andheri East, Mumbai) & Saturday Work From Home
- Office hours: 10 AM - 7 PM
- Always-on mindset required: Communities run 24/7, urgent issues may need attention outside office hours
This role is not for everyone. But if you're the right person, here's what you get:
- Build communities from absolute zero to 1 lakh+ in 6 months, a career-defining achievement
- Work directly with founders, shape strategy, have real ownership
- 0-to-1 experience across multiple platforms simultaneously
- Create distribution networks that become company assets
- Move fast, break things, experiment freely in a bootstrap environment . click apply for full job details
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