Commercial Excellence Analyst

POSITION SUMMARY:

Reporting to the Sr. FP&A Manager EMEA & LATAM you will be the main contact for Commercial Analysis within the International (EMEA, LATAM & APAC) organization. Working with complex data sets and analyzing data within Salesforce to support the business with various commercial activities.

JOB RESPONSILITIES:

• To produce and maintain all monthly Salesforce (SFDC)reports and dashboards per category and market for international organization, point of contact for all Salesforce analytical requests.
• To provide in-depth analysis on commentary on sales excellence performance in order to achieve commercial targets.
• To lead identification of process improvement and extended analysis
• To prepare and publish lagging/leading indicators of sales team performance and marketing campaigns
• To perform ad-hoc and customer specific analysis for sales leaders and marketeers.
• To develop, release and maintain dashboard, KPIs and reports such as field visits, tracking opportunities, wins, losses, threats, conversion time of a lead, etc.
• To develop new KPIs in particular related to sales productivity, in alignment with sales leadership (example: sales cycle in days, win/loss ratio)
• Create trends and make recommendations based on thorough analysis
• Analyzing and working with complex data whilst transforming it into actionable coaching items for the sales managers.
• To perform all necessary preparations to ensure effective and timely roll-over of reporting tools into new year.
• To cooperate with sales excellence analyst (technical) to ensure stable performance of Salesforce. Monitor Planning and recording in SFDC.
• Successful candidates will have a proven track record of CRM tool expertise as well as strong connection with the sales users community
• Analyzing data in Salesforce and converting into action taking
• Business Partner for the International region and supporting the Sr. FP&A Manager on Ad Hoc requests.

KEY RELATIONSHIPS: Sales & Marketing community

EDUCATION & EXPERIENCE REQUIRED:

• Masters in Sales & Marketing from a reputed Education Insitute
• Prior experience with Salesforce from a front-end perspective is a must and capable of building customized solutions that address unique business requirements.
• The candidate has exposure towards commercial analysis and has worked with and trained commercial users.
• The candidate will need to demonstrate advanced PC software proficiency (advanced MS Excel)

KNOWLEDGE SKILLS& ABILITIES:

The successful candidate will prove his/her ability to manage complex databases. Strong Salesforce knowledge, mostly on front end user perspective. Prior analytical experience, preferably with commercial department.

Excellent skills in communication and training others at managerial level. Strong spoken and written English is a must.

ADDITIONAL REQUIREMENTS: Flexibility international function working with multiple time zones

KEYCOMPETENCIES:

• The following attributes are essential:
• Proactive To apply a forward-thinking approach to the role taking ownership of the process and looking for innovative solutions to continuously improve the tasks in scope for the role.
• Accountability Understanding the importance of cash flow for the company and ensuring all deadlines are met.
• Autonomy Demonstrate ownership by operating within a general framework, establishing clear priorities, driving and planning own workload.
• Flexibility Be open to flexible office hours as we work in a global environment
• Must have a flexible approach to work and be capable of handling multiple priorities in a fast-paced environment. Strong attention to detail with a high degree of accuracy and excellent organizational and communication skills.
• The person in this role understands that he/she will operate in an ISO9001 & ISO14001 controlled environment and is willing to implement and understand the basic principles of these quality standards.