Responsibilities -

Actively managing Customer acquisition portfolio.
Identifying and cultivating new clients to meet monthly sales objectives.
To maximize share of wallet, provide high levels of customer satisfaction as well as up-sell and cross-sell possibilities within existing consumers.
Pre-sales and post-sales follow-up coordination
Weekly and monthly KPIs are being met and exceeded.
Analysis of Key Accounts
Market trends are being tracked, and frequent competitor input is being provided.
Follow & commit with Yottas Policy statements (eg. QMS/EMS/OHS/ISMS/PIMS/ITSM etc)
Undertake applicable training as communicated from time to time.
Participation in Risk assessment process, contribute in achieving departmental & management system objectives & Assist in maintaining PIMS controls throughout personal data lifecycle.

Required Skills -

Industry Knowledge: A minimum of 8 -15 years of experience
Business Acumen: Proficient at uncovering key business issues and providing insightful, actionable recommendations for improvement.
Change Management: Evidence of successful experience helping others manage change in their organizations.
A strong aptitude for problem-solving, negotiation, and mediation skills
Strong communication skills and ability to perform effectively in a demanding environment

Preferred Skills -

Qualifications -

Must hold a certificate or degree in sales, marketing, business administration, or a similar discipline.
8 - 15 years of experience in Enterprise IT/ Telecom sales and solutions (Global and Domestic)
Knowledge of CRM software (such as Salesforce) would be advantageous.

Location : Mumbai, Pune, Bangalore, Chennai

Commercial Account Manager