Collections Manager
Yes Bank
0 - 0 years
Hubli
Posted: 4/22/2025
Job Description
•Timely communication on targets across portfolio parameters of resolution, rollback & normalization to Agency proprietor & agency manager
•Ensure achievement of Resolution, Rollback/ Normalization targets assigned on the portfolio allocated are achieved
•Timely submission of used receipts & ensuring payment application within the approved TAT.
•Receipt reconciliation to be done within the approved cut off date
•Start of month audits to be conducted to ensure 100% process adherence. Any abbreviations to be reported to location head/ RCM as appropriate
•Field follow up to be updated in DCR & trails to be sent to Central Team for updation in V+ for all cases referred/ allocated
•Communication on pickups for accounts where pickups have been generated
•Ensure vendor payouts are timely raised & commission is subsequently paid to vendors
•Agency to operate within the regulatory framework with 100% compliance of regulatory norms
•Direct field follow up on difficult cases by Agency Manager along with agency proprietor/ agency supervisor for personal traction of high risk accounts.
•Ensure necessary investigation of complaints received across channels are shared post necessary review to prevent any reputational/ financial loss for the Bank.
•Identify & recommend cases where Legal recourses need to be sought & ensure legal coverage of all accounts allocated as appropriate
About Company
Yes Bank is a private Indian bank offering retail, corporate, and digital banking services. After undergoing financial restructuring, it’s focused on stability and growth. The bank provides various services including loans, deposits, and digital payments.
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