Essential Functions:

Posts customer payments by recording cash, checks, and credit card transactions.
Posts revenues by verifying and entering transactions from lock box and local deposits.
Verifies validity of account discrepancies by obtaining and investigating information from sales, customer service departments, and from customers.
Resolves valid or authorized deductions by entering adjusting entries.
Issues Credit memos where applicable.
Resolves collections by examining customer payment plans, payment history; ensures that Accounts Receivable Collections Procedure is adhered to.
Answers customer inquiries.
Prepares reports on receivables, including past due reports.
Continuous follow up with past due customer balances.
Issues customer statements on a monthly basis.
Works closely with Sales Representatives regarding customer account balances.
Utilizes the sales reporting tool (CRM) to extract data and import into NetSuite.
Protects organization's value by keeping information confidential.

Competencies:

Bachelors Degree from an accredited institution in Finance, business, or related field preferred
Minimum 3 years experience in a proven AR role preferred
Organization
Accounting
Data Entry Skills
General Math Skills
Financial Software
Analyzing Information
Attention to Detail
Thoroughness
Reporting Research Results
Verbal Communication

Collections Executive