Collection Executive
TCS
1 - 3 years
Mumbai
Posted: 17/04/2025
Job Description
Job Responsibilities:
- Make outbound collection calls to customers with overdue payments.
- Negotiate and persuade customers to make timely payments while maintaining professionalism.
- Follow compliance guidelines and adhere to RBI/DRA regulations.
- Maintain accurate records of interactions and payment commitments.
- Work towards achieving collection targets.
- Handle customer queries related to outstanding dues and provide appropriate solutions.
- Collaborate with the team to improve collection strategies.
About Company
Tata Consultancy Services (TCS) is one of the largest multinational IT services and consulting companies in the world, headquartered in Mumbai, India. It operates in over 50 countries and is a part of the Tata Group, India's largest business conglomerate. TCS offers a wide range of services including software development, consulting, digital transformation, and business solutions, serving industries such as finance, healthcare, retail, and telecommunications. Known for its global reach, technological expertise, and innovation, TCS is consistently ranked among the top IT services companies globally.
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