Collection Executive

TCS

1 - 3 years

Mumbai

Posted: 17/04/2025

Job Description

Job Description

Job Responsibilities:

  • Make outbound collection calls to customers with overdue payments.
  • Negotiate and persuade customers to make timely payments while maintaining professionalism.
  • Follow compliance guidelines and adhere to RBI/DRA regulations.
  • Maintain accurate records of interactions and payment commitments.
  • Work towards achieving collection targets.
  • Handle customer queries related to outstanding dues and provide appropriate solutions.
  • Collaborate with the team to improve collection strategies.
Location
Mumbai
Job Function
BUSINESS PROCESS SERVICES
Role
Analyst
Job Id
356827
Desired Skills
Customer Service
Desired Candidate Profile
Qualifications : MASTER OF COMMERCE

About Company

Tata Consultancy Services (TCS) is one of the largest multinational IT services and consulting companies in the world, headquartered in Mumbai, India. It operates in over 50 countries and is a part of the Tata Group, India's largest business conglomerate. TCS offers a wide range of services including software development, consulting, digital transformation, and business solutions, serving industries such as finance, healthcare, retail, and telecommunications. Known for its global reach, technological expertise, and innovation, TCS is consistently ranked among the top IT services companies globally.

Services you might be interested in

One-Shot Campaign

Reach out to ideal employees in one shot!

The intelligent campaign for reaching out to the ideal audience to whom you can ask for help (guidance or referral).