Collection Analyst – Senior Process Associate - German - Hybrid Budapest!
Genpact
5 - 10 years
nan
Posted: 3/5/2025
Job Description
Responsibilities
Drive cash flow improvements within EMEA region for the Electrical and Industrial Divisions. Required to successfully manage the assigned portfolio to deliver cash flow targets in line with monthly goals and expectations.
Achieve Aged debt, DSO and collection goals utilizing advanced collection techniques in line with the SAP, GetPaid and Oracle processes.
Initiate and drive pro-active collections by collaborating with the customers to identify queries or disputes prior to due date of invoices.
Build and maintain a strong network and relationship with key stakeholders such as Claims, in country specialists, Sales, customer service, plant finance teams and end customer base to support collections and clearance of dispute management.
Ensure all key work processes are followed through automated systems daily. (Dunnings, statements, invoice copies and customer responses).
Ensure the integrity of the receivables by accurately clearing of all aged Cash on account in line with the agreed targets.
Identify and categorize all aged debt accurately including robust commentary entered within the key credit systems and efficiently identify the stakeholder required to clear the balance that relates to a claim or dispute.
Provide accurate weekly cash forecasts highlighting risks, opportunities and providing recommendations to management based on collection activity to ensure targets are achieved.
Pro-actively support monthly action plans on delinquent customers and open disputes across the portfolio to support resolution and mitigate root cause.
Manage and maintain the customer Masterfile for both SAP, Get Paid and Oracle systems ensuring accurate data on all customers.
Daily release of accounting documents blocked in SAP.
Daily sending out invoices by email or by post, depending on customer agreement.
Credit notes coordination (credit note review, request approval, send to the customer, archiving)
Minimum Qualifications
Education level required: Bachelor's degree in finance/accounting or equivalent
Relevant years of experience in finance, credit or similar relevant experience
Technical knowledge
o Advanced PC / Technical Skills
o Advanced knowledge with Microsoft Office Products including MS Excel and MS Outlook
o Experience of ERP preferably in SAP or GetPaid
Preferred Qualifications
Soft skills:
o Excellent communication skills in German and English are required
o Other main European Languages preferable
o Excellent analytical skills to interpret and relate financial data so that the resulting comments describe the key risks and drivers
o High ethical standards
o Ability to deal with a range of issues efficiently and in a timely manner
o Attention to details
o Knowledge of process improvement techniques and the ability to promote positive change
o Good interpersonal skills ability to work with all levels of the organization.
o Be very solutions driven, analytical and capable of delivering results
o Experienced in providing a high standard of customer care
o Able to work within a large, multi-cultural organization with international stakeholders
o Effective communication, evaluation and problem solving skills
o Strong cross/multi-cultural background and experience; sensitive to cultural differences
o Work well under pressure and be skilled at managing multiple tasks within demanding timelines
o Eager to work in a dynamic and complex organization
o High level of enthusiasm with a can-do attitude
o Passion for business and ability to drive change
What can we offer?
Multicultural and very diverse environment with people from over 30 countries
Genpact supports language courses, professional trainings, and personal development.
Friendly working environment (Best Office Award 2015), including gym, cafeteria, hairdresser, and a medical center, all conveniently located on the office campus.
Great career-development opportunities
Opportunities to leverage your accounting and finance skills.
Opportunity for process improvement/simplification/standardization
Flexible working hours/home office
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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