Collateral Processing - Senior Manager

Who we are looking for

In this role, you will work with State Street teams from around the globe to implement and drive change within State Street’s collateral group. You will come from a Collateral background with a keen interest in the techo-functional, and have experience with applications that support Collateral Management (Colline, Tri-resolve), reconciliation tools like DUCO and expertise in building macros/RPA to support some of the more complex functionalities.  The right candidate will have a desire to understand the operational requirements of our clients, and use technology to help meet our goals and streamline our processes.

Why this role is important to us

This is a varied operational and managerial position within our collateral implementation team – where the goal is to own and drive technology transformation to enhance the scalability and efficiency of our services. This team is central to the ongoing success of our Collateral Operations and will be facilitating best in class technology solutions as a driver to meet the strategic goals of the Collateral organization.

What you will be responsible for

you will

• Own and drive streamlining the margin-call process on Colline and work with the vendor and IT to set-up STP rules and  build an efficient streamlined process.
• Leverage Tri-resolve and DUCO to build reconciliations for  collateral balances, investigating and resolution of discrepancies
• Analyse and build a variety of internal and client reports including from SQL databases and Colline
• Build macros or RPA for any  manual portfolio reconciliations.
• Ensure that the team meets transformation deadlines.
• Carry out responsibilities fairly and impartially; create and maintain an engaged work environment
• Assist in developing and implementing new workflow approaches and methods as well as system enhancements
• Collaborate with internal and external groups to identify, analyze and proactively resolve issues
• Build, structure, develop and reward the team around you to meet the ongoing goals of the organisation
• Manage Performance Priorities and development plans
• Create, maintain and ultimately ensure SOPs/regulations are met and escalate as needed
• Build and display comprehensive and demonstrated knowledge of overall process and operating model
• Identify all risk issues, breaches and suspicious transactions and acts in accordance with the 'risk' escalation chain and operating procedures

What we value

These skills will help you succeed in this role

• Broad and in-depth understanding of the asset management industry, gained through working in a variety of asset management disciplines.
• Strong critical thinking, problem solving, and decision making skills
• Client centric attitude in managing, prioritising and delivering operations and services
• Experience of managing Middle Office functions and having a hands-on approach
• Strong communication and presentation skills to audiences of different sizes and levels of seniority
• Must be self-motivated, adaptable and show initiative in different circumstances and under pressure
• Good team working skills and experience in bringing teams together for a common goal across locations
• Ability to work on multiple projects concurrently and prioritize work accordingly
• Ability to work in a fast-paced, deadline orientated, globally structured team-based environment
• Understanding of delivering operations in line with cost/budgets
• Able to drive pay for performance and culture of performance differentiation within teams
• Strong understanding of the risk and controls environment within a G-SIFI firm, and as such a desire to embed a risk excellence culture across teams
• Executive presence, managing with influence and effective communication across stakeholder groups both regionally and globally
• Flexibility in working outside of your responsibilities and areas of expertise - Taking accountability of end-to-end outcomes as an enterprise, collaborating across functions/business and locations
• Client centric attitude in managing, prioritising and delivering operations and services
• Result-oriented with an ownership and accountability mindset

Education & Preferred Qualifications

• Degree in finance, business, technology or equivalent or relevant industry experience
• Proven experience in client communication and interaction at all levels
• Proven experience in communication and interaction at all levels
• Experience of driving and implementing change, with an understanding of change management principles, techniques & tools
• Understanding of key technology within the support of investment management operations and specifically collateral processes
• Experience of driving organisational change, with an understanding of change management principles, techniques & tools.
• Ensure that the highest level of the Code of Conduct is displayed in your own and staff behavior.
• Experience in leveraging technology solutions including low-code tools, SQL, Python or similar along with process specific software like Colline, Tri-resolve, DUCO or RPA
• Strong MS Excel, Access, Word, PowerPoint skills necessary
• Strong English written and spoken ability