Codified Controls – Senior Product Owner

The Department

Developer Engineering is a function of the CTO organisation. Our mission is to make it easy and enjoyable for software engineering teams to go from a business idea to delivering an innovative product solution. The main goals are to improve and upgrade our tools, streamline our processes, automate and strengthen our controls, and help development teams adopt modern working methods.

The Team

The Codified Controls team within Developer Engineering is revolutionizing how we manage policies, standards, and controls through a company-wide "everything-as-code" initiative. This greenfield program offers a unique opportunity to significantly reduce process friction, errors, and manual effort. We build and deliver automated controls, developing both the core technology and supporting infrastructure. As a product-focused team, we prioritize user needs and iterative development through close collaboration. We seek Product Owners with proven experience in product-oriented environments and a demonstrated ability to empathize with users.

The Role

We're seeking a user-centric Senior Product Owner to join a new product team. You'll provide product leadership and strategic direction, empowering our product mindset and promoting cultural change across the organisation. This role demands a strong understanding of agile ways of working, delivering value incrementally through MVPs, and fostering a positive and collaborative culture.

As the Senior Product Owner, you’ll need to demonstrate a deep understanding of user needs and contribute to the overall product vision and bringing stakeholders on that journey. You’ll need to manage the Epic workflow of this new product team, support the engineering team in reaching their goals, and run workshops with stakeholders.

Key Responsibilities:

• Champion a world-class user experience by deeply understanding our users' needs and translating them into a compelling product vision and roadmap that prioritizes delivering exceptional value
• Lead with a product mindset to a wide variety of Citi teams (not limited to Technology) and help them drive towards everything-as-code and adoption of Codified Controls
• Collaborate with engineering teams to design, build and maintain exceptional product experiences for our users and stakeholders

• Be the voice of the user, fostering seamless communication between business and technical teams

• Support and drive cultural change, including instigating critical thinking about controls and processes and encouraging a culture of continuous improvement

Characteristics:

• Able to identify and solve problems effectively
• Excellent communication and collaboration skills
• Pragmatic, and a creative approach to managing risk
• An advocate of inclusion and diversity in every way
• A growth mindset and willingness to learn and adapt in a fast-paced environment
• Shows enthusiasm and develops trust through empathy
• Passionate about creating products based on real user needs
• Connected to the latest agile ways of working and technologies like Generative AI
• A self-starter with the ability to work effectively in teams and remotely

Experience:

• Proven experience as a product leader managing agile products end to end, embracing data-driven decision-making and a user-centric approach
• Strong expertise in breaking down large and sometimes ambiguous requirements into user stories and tasks that will be developed iteratively as MVPs
• Strong understanding of Jira for task management, presenting and reporting outcomes through analytic tools and running workshops in tools such as FigJam
• Demonstrated expertise in stakeholder management as a trusted advisor for their needs
• Experienced in navigating and networking across an enterprise utilizing internal and external resources