CMS -Hardware Asset management -Senior Associate

PWC

5 - 10 years

Bengaluru

Posted: 22/11/2024

Job Description

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Senior Associate

Job Description & Summary

A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology.

The Cloud Managed Services Operations team within Cloud Managed Services provides support to run the business including the following: financial management, billing and collections, practice communications, business development and sales strategy support, practice budgeting, utilization and leadership support.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Use feedback and reflection to develop self awareness, personal strengths and address development areas.
  • Delegate to others to provide stretch opportunities, coaching them to deliver results.
  • Demonstrate critical thinking and the ability to bring order to unstructured problems.
  • Use a broad range of tools and techniques to extract insights from current industry or sector trends.
  • Review your work and that of others for quality, accuracy and relevance.
  • Know how and when to use tools available for a given situation and can explain the reasons for this choice.
  • Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
  • Use straightforward communication, in a structured way, when influencing and connecting with others.
  • Able to read situations and modify behavior to build quality relationships.
  • Uphold the firm's code of ethics and business conduct.

Job Summary - 

A career in our Managed Services team will give you an opportunity to collaborate with many teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology. Our Strategic Program Management Office Sourcing practice will provide you with the opportunity to help organizations balance long term strategies and short-term imperatives to optimize their investments and strategic activity required to achieve the organization's business objectives. We help enhance organizations project and program performance by identifying alternative project approaches, consistently aligning projects with corporate strategy, setting the tone and pace of programs from the outset, responding quickly and effectively to crisis situations and extracting value from agile program delivery. Our team's roles focus on project portfolio management for both people and client management. Additionally, our team processes services such as portfolio, program, and project management which require a diverse range of skill sets needed and growth opportunities for new and experienced team members.

Minimum Degree Required (BQ) *:

 Bachelor’s Degree

Degree Preferred:  

Bachelor's degree

Required Field(s) of Study (BQ):  

Preferred Field(s) of Study:

BA/BSC/B.Tech/M.tech/MSC/MCA. etc

Minimum Year(s) of Experience (BQ) *: US

Minimum of 1 year(s) of experience

Certification(s) Preferred:   

NA

Preferred Knowledge/Skills *:

The IT Hardware Asset Management Analyst is responsible for the strategic management of technology-related hardware within the organization. This includes planning, monitoring, and recording hardware assets to ensure compliance with vendor contracts. The individual will assists in developing and implementing procedures for tracking company assets to oversee quality control throughout their lifecycles.

Summary of Duties:

  • Responsible for supporting the processes and systems for Asset Management of Hardware assets.
  • Maintain accurate Asset Repository/ CMDB for all Hardware assets
  • Drive process improvements with ITAM best practices and automation
  • Designing, developing and maintaining enterprise level data analysis and reporting on Hardware Assets
  • Developing insights on proposed changes and improvements to better manage inventory.
  • Administer systems for tracking IT asset life cycles, managing inventory and maintaining information on software licenses and service level agreements.
  • Ensures compliance with purchasing procedures and standards.
  • Tracks quality throughout product/contract lifetimes.
  • Manage acquisition of assets from planning through deployment.
  • Track entire life-cycle management for each asset in order to maintain warranty information, refresh date, and end of life data information.
  • Establish metrics and reporting for asset compliance.
  • Conduct annual inventory audit and develop process and procedures to ensure accuracy
  • Provide status report and dashboard reporting.

Requirements:

  • Requires bachelor degree in related field.
  • Excellent communication skills both verbal and written.
  • Works independently and collaboratively.
  • 4+ years of experience building and maintaining IT asset management programs.
  • Knowledge of the ITIL Framework.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Cloud Administration, Cloud-Based Service Management, Cloud Engineering, Cloud Infrastructure, Cloud Infrastructure Architecture Design, Cloud Infrastructure Optimization, Cloud Migration, Cloud Operations (CloudOps), Cloud Performance Optimization, Cloud Service Delivery, Cloud Strategy, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Inclusion, Infrastructure Management, Infrastructure Performance, Intellectual Curiosity, Learning Agility {+ 9 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

About Company

PricewaterhouseCoopers (PwC) is a global professional services firm providing audit, tax, and consulting services. PwC helps organizations manage financial risks, comply with regulations, and improve performance through its expertise in industries like finance, healthcare, and technology.

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