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Cluster Manager-Corporate Employee Solutions-CORPORATE EMPLOYEE SOLUTIONS-Relationship Manager

Kotak Mahindra Bank

5 - 10 years

Kolkata

Posted: 02/03/2026

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Job Description

As a Cluster Manager in the Corporate Employee Solutions department, you will play a vital role in Kotak Mahindra Bank's success. Your primary responsibility will be to oversee and guide a team of Relationship Managers, ensuring they meet their targets and provide exceptional service to our corporate clients. You will be a key driver of business growth, identifying new opportunities and maintaining strong relationships with existing clients. Responsibilities:
  • Lead and mentor a team of Relationship Managers, providing guidance and support to achieve individual and team goals.
  • Develop and implement strategies to enhance business growth and market penetration.
  • Build and maintain strong relationships with corporate clients, understanding their needs and offering tailored solutions.
  • Ensure timely and accurate processing of client transactions, maintaining high service standards.
  • Monitor and analyze market trends, identifying new business opportunities and potential clients.
  • Collaborate with other departments to ensure seamless service delivery and cross-selling opportunities.
  • Conduct regular performance reviews and provide feedback to Relationship Managers, fostering a culture of continuous improvement.
  • Stay updated with industry regulations and ensure compliance within the team.
  • Manage and resolve client escalations, ensuring prompt and satisfactory resolutions.

About Company

Kotak Mahindra Bank is one of India's leading private sector banks, offering a wide range of financial services including personal banking, corporate banking, investment banking, insurance, and asset management. Established in 1985 and headquartered in Mumbai, it is known for its innovative banking solutions, customer-centric approach, and strong focus on digital transformation. The bank caters to diverse customer segments, from individuals to large corporations, emphasizing trust, transparency, and growth.

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