Cluster Manager

Company Name- Anudip Foundation For Social Welfare

Website- www.anudip.org

Location- Bangalore

Operational Leadership:

Ensure seamless operation of multiple

centers within the designated cluster.

Provide strategic direction and operational

leadership to multiple centers within the

assigned cluster with a focus on enrollment

and placements

Implement programs, oversee center level

activities within the cluster, manage

resources, and foster a collaborative and

inclusive environment to achieve

organizational objectives.

Ensure consistent implementation of

organizational policies and procedures.

Program Management & Coordination:

Oversee the coordination and execution of

programs across the cluster.

Collaborate with center managers to ensure

program alignment with beneficiary needs

and organizational goals.

Enable implementation of execution plans to

adhere to project mandates and timelines.

Ensure compliance with process metrices

and quality standards while continuously

seeking opportunities for program

improvement.

Stakeholder Engagement:

Liaison with internal stakeholders for

operational requirements.

Cultivate and maintain strong relationships

with community partners, and other

external stakeholders to enhance the impact

and reach of the cluster.

Collaborate with cross functional internal

teams (PMO, Academic Excellence, HR,

M&E, CRD, MIS, Curriculum, IT, Finance,

Admin etc.) for operational requirements.

Participate in formal meetings to share

operational feedback with respective

stakeholders.

Effective enrolment strategy

People Management:

Train, and mentor center managers and

support staff within the cluster.

Foster a positive and inclusive work culture,

provide leadership and support to promote

professional development and teamwork.

Enable optimal productivity level of

reporting teams.

Implement performance metrics to assess

the effectiveness of center operations.

Establish and communicate attrition

reduction and employee satisfaction plans to

center managers, outlining specific

strategies, feedback mechanisms, and

continuous improvement plans.

Resource Management:

Manage budgetary resources effectively to

maximize impact across all centers.

Monitor and optimize resource allocation,

including staffing, supplies, and equipment.

Manage the budget for projects effectively,

ensuring the allocation of resources aligns

with program priorities and organizational

objectives.

Documentation Compliance and Quality Assurance:

Prepare regular reports on program

outcomes, financial performance, and other

key metrics.

Maintain and review comprehensive

documentation of program activities and

impact for the purpose of internal reviews

and internal and external audits.

Ensure compliance with relevant laws,

regulations, and organizational standards.

Implement quality assurance measures to

uphold service excellence.

Use of Technology tools and generate

culture of technology adoption

Desired Profile:

Graduate/post graduate in any discipline

Experience in skill development CSR projects

Good experience in operations and team management skills

7+ years of experience in the skilling sector with a focus on

mobilization and placements