Cluster Lead - Facility (NCR)

Department Facility

Designation Cluster Lead

Location Delhi NCR

Reporting To Assistant Vice President/ Vice President

In this role, the Cluster Lead acts as the primary single point of contact (SPOC) for city-level facility operations at Simpliwork. The individual is responsible for providing overall oversight and strategic direction for all facilities-related functions, ensuring full compliance with corporate policies and applicable governmental regulations. The role involves identifying opportunities to enhance service delivery and leading the planning, monitoring, and implementation of process improvements. The Cluster Lead works in close collaboration with city-based client administrative teams, internal departments, consultants, and external vendors. Additionally, the role requires modelling and upholding the highest standards of ethics, integrity, and professionalism while fostering respectful and collaborative relationships with colleagues, service partners, and clients in the execution of facility operations.

Role & Responsibility

• Direct the City based Operations of an organization's facilities and properties.
• Responsible for developing budgets and long-range facilities plans based on company growth and future needs.
• Oversee the functioning of all building systems including mechanical, electrical, fire/life safety, plumbing, and waste management.
• Establish PPM schedules and prioritize R&M work to minimize disruption of Client operations.
• Oversee contractors involved in facility projects and delivery of services, ensuring compliance with contractual agreements and budgetary restrictions.
• Ensure building operations comply with all local Compliance laws and regulations.
• Create functional strategies and specific objectives for the sub-function and develop budgets/policies/procedures to support the functional infrastructure.
• Develop long and short-range maintenance plans/programs (e.g. emergency response plans, energy management plans, annual budget, etc.) for the purpose of ensuring that resources are effectively utilized.
• Direct projects (e.g., site repairs/construction, preventive maintenance, etc.) to ensure completion within established time frames, project design, and budget.
• Monitor and manage CAPEX/OPEX costs of assigned programs and related financial activity for the purpose of ensuring that expenses are within budget limits and/or fiscal practices are followed.
• Participate in meetings, workshops, and seminars for the purpose of conveying and/or gathering information required to perform functions.
• Perform personnel functions (e.g., interviewing, evaluating, supervising, etc.) to maintain adequate staffing, enhance personnel productivity, and achieve objectives within budget.
• Present information for the purpose of communicating information, gaining feedback, and ensuring adherence to established internal controls.
• Recommend new hires, promotions, termination, and transfers for the purpose of maintaining staffing needs and productivity of the workforce.
• Research new products, laws, regulations, etc., to recommend purchases, contracts, and maintain facility services.
• Look for opportunities to improve service and develop, monitor, and assist in implementing change.
• Develop and recommend departmental policies, procedures, and programs to ensure departmental effectiveness.
• Perform other related duties, as assigned, for the purpose of ensuring the efficient and effective functioning of the work unit.

Skillset required

• Strong knowledge of property operations
• The candidate must also demonstrate a good working knowledge of occupational safety and aptitude in client-centric operations.
• Solid background in team management.
• To ensure the smooth functioning of the city-based Facility Operations.
• To work within approved budgets.
• Timely completion of projects
• Achieve the least downtime of assets by following well-defined and streamlined maintenance schedules.
• Implementing goals & strategies for the Facility Team
• Ready to accept challenges and pressures.

Experience (Years) required

Minimum 12-14 years of relevant experience

Qualification

Btech (Mechanical or Electrical) / Hotel Management Graduate/ Graduate