Cluster Head - Sales

Job Description:

Job Title: Cluster Head Real Estate (SoBo)

Location: South Bombay (SoBo), Mumbai- (Reporting office Bandra BKC)

Role Summary:

The Cluster Head will lead and manage premium real estate operations across the South Bombay (SoBo) micro-market. This role is responsible for driving sales, managing high-value client relationships, overseeing channel partners, and ensuring revenue targets are achieved across luxury and ultra-luxury residential/commercial projects.

Key Responsibilities:

1. Sales & Revenue Leadership

• Drive sales strategy for luxury real estate projects in SoBo
• Achieve monthly, quarterly, and annual revenue targets
• Monitor sales funnel, conversions, and inventory movement
• Identify new revenue opportunities in ultra-premium segments

2. Team Management

• Lead, mentor, and scale a team of sales managers and relationship managers
• Set KPIs and track individual/team performance
• Conduct regular training on luxury sales and client handling

3. Channel Partner Management

• Build and manage relationships with top brokers and channel partners in SoBo
• Drive partner activations, closures, and engagement programs
• Ensure strong broker network penetration in key micro-markets (Malabar Hill, Worli, Lower Parel, etc.)

4. Client Relationship Management

• Handle HNI/UHNI clients and investors
• Provide consultative selling for high-ticket transactions
• Ensure exceptional client experience throughout the buying cycle

5. Market Intelligence

• Track SoBo real estate trends, pricing, and competitor activity
• Provide insights to leadership on demand-supply gaps
• Identify upcoming opportunities and key inventory movements

6. Developer & Inventory Management

• Coordinate with developers for inventory allocation and pricing
• Ensure timely updates on project availability, offers, and compliance
• Manage exclusive mandates (if applicable)

7. Strategy & Business Development

• Expand footprint in SoBo micro-markets
• Launch new projects and oversee go-to-market strategy
• Collaborate with marketing for targeted luxury campaigns

Key Requirements:

Experience:

• 15+ years in real estate sales (preferably luxury segment)
• Strong experience in South Mumbai market
• Proven track record of closing high-value deals

Skills:

• Strong leadership and team management
• Excellent negotiation and closing skills
• Deep understanding of SoBo micro-markets
• HNI/UHNI client handling expertise
• Strong broker network

Education:

• MBA / Graduate (preferred but not mandatory)

Key Competencies:

• Strategic thinking
• Relationship-driven approach
• High ownership & accountability
• Market expertise in luxury real estate
• Strong communication & presentation skills

KPIs / Success Metrics:

• Revenue & sales target achievement
• Inventory turnover ratio
• Channel partner performance
• Client satisfaction / repeat business
• Team productivity

Compensation:

• Fixed + High performance-based incentives
• Additional perks for luxury segment roles (travel, client hosting, etc.)