Cloud Support Engineer
Oracle
3 - 5 years
Bengaluru, Chennai, Hyderabad, Kolkata, Mumbai, Noida, Pune
Posted: 15/11/2025
Job Description
The Technical Support Engineer you are responsible for providing timely and accurate technical assistance to Oracle Cloud customers through live chat. This role involves troubleshooting and resolving technical issues related to Oracle Cloud Infrastructure (OCI) services, ensuring seamless customer experience, and maintaining high satisfaction levels. The engineer will work closely with internal teams to resolve escalations and contribute to knowledge sharing within the support organization.
About Company
Oracle Corporation is a global technology company best known for its enterprise software products and cloud solutions. It specializes in database management systems, cloud infrastructure, enterprise resource planning (ERP), customer relationship management (CRM), and supply chain management software. Oracle helps organizations of all sizes manage, store, and analyze data efficiently, offering both on-premise and cloud-based solutions.
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