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Cloud Specialist

Cognizant

13 - 15 years

Kolkata

Posted: 17/05/2025

Job Description



Job Summary

We are seeking a Cloud Specialist with 9 to 13 years of experience to join our team. The ideal candidate will have expertise in Microsoft Teams Administration Microsoft Teams Basic IP Telephony and Collaboration-Microsoft Teams. This role is hybrid with no travel required and operates during day shifts. The Cloud Specialist will play a crucial role in enhancing our cloud infrastructure and collaboration tools.


Responsibilities

  • Manage and administer Microsoft Teams to ensure optimal performance and user satisfaction.
  • Oversee the implementation and maintenance of Basic IP Telephony systems.
  • Provide technical support and troubleshooting for Microsoft Teams and related collaboration tools.
  • Collaborate with cross-functional teams to integrate Microsoft Teams with other enterprise applications.
  • Develop and enforce best practices for Microsoft Teams usage and administration.
  • Monitor system performance and implement necessary upgrades and patches.
  • Conduct training sessions for end-users to enhance their proficiency with Microsoft Teams.
  • Create and maintain documentation for system configurations processes and procedures.
  • Lead the evaluation and selection of new collaboration tools and technologies.
  • Ensure compliance with security policies and procedures in the administration of Microsoft Teams.
  • Analyze and resolve complex technical issues related to cloud infrastructure and collaboration tools.
  • Provide recommendations for improving system efficiency and user experience.
  • Stay updated with the latest trends and advancements in cloud technologies and collaboration tools.

    • Qualifications

  • Must have extensive experience in Microsoft Teams Administration.
  • Should possess in-depth knowledge of Microsoft Teams and its features.
  • Must have a solid understanding of Basic IP Telephony systems.
  • Should be proficient in collaboration tools specifically Microsoft Teams.
  • Nice to have experience in integrating Microsoft Teams with other enterprise applications.
  • Should have excellent problem-solving and troubleshooting skills.
  • Must have strong communication and interpersonal skills.
  • Should be able to work effectively in a hybrid work model.
  • Must be detail-oriented and able to manage multiple tasks simultaneously.
  • Should have a proactive approach to learning and adapting to new technologies.
  • Must have experience in creating and maintaining technical documentation.
  • Should be able to conduct training sessions for end-users.
  • Must have a strong understanding of security policies and procedures related to cloud technologies.

    • About Company

    Cognizant is a global leader in technology and consulting services, helping businesses transform their operations through digital solutions. Specializing in IT services, including software development, business process outsourcing, and consulting, Cognizant supports clients across industries such as healthcare, financial services, manufacturing, and retail. With a focus on innovation, Cognizant assists organizations in modernizing their technology, improving operational efficiency, and enhancing customer experiences. Headquartered in the U.S., it is consistently ranked among the most admired companies in the world and is a member of the NASDAQ-100.

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