Cloud Services Engineer
Accenture
3 - 5 years
Bengaluru
Posted: 02/12/2024
Job Description
Project Role Description : Act as liaison between the client and Accenture operations teams for support and escalations. Communicate service delivery health to all stakeholders and explain any performance issues or risks. Ensure Cloud orchestration and automation capability is operating based on target SLAs with minimal downtime. Hold performance meetings to share performance and consumption data and trends.
Must have skills : Service Integration and Management (SIAM)
Good to have skills : Infrastructure Service Management
Minimum 3 year(s) of experience is required
Educational Qualification : Graduate and above
Summary: As a Cloud Services Engineer, you will be responsible for ensuring Cloud orchestration and automation capability is operating based on target SLAs with minimal downtime. Your typical day will involve acting as a liaison between the client and Accenture operations teams for support and escalations, communicating service delivery health to all stakeholders, and holding performance meetings to share performance and consumption data and trends. Roles & Responsibilities: - Act as a liaison between the client and Accenture operations teams for support and escalations. - Communicate service delivery health to all stakeholders and explain any performance issues or risks. - Ensure Cloud orchestration and automation capability is operating based on target SLAs with minimal downtime. - Hold performance meetings to share performance and consumption data and trends. Professional & Technical Skills: - Must To Have Skills: Service Integration and Management (SIAM). - Good To Have Skills: Infrastructure Service Management. - Experience in Cloud orchestration and automation. - Strong understanding of SLAs and performance metrics. - Excellent communication and stakeholder management skills. Additional Information: - The candidate should have a minimum of 3 years of experience in Service Integration and Management (SIAM). - The ideal candidate will possess a strong educational background in computer science, information technology, or a related field, along with a proven track record of delivering impactful solutions. - This position is based at our Bengaluru office.
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
Services you might be interested in
One-Shot Campaign
Reach out to ideal employees in one shot!
The intelligent campaign for reaching out to the ideal audience to whom you can ask for help (guidance or referral).