Cloud Native Engineer
Accenture
5 - 6 years
Bengaluru
Posted: 9/9/2024
Job Description
Project Role Description : Select and deploy appropriate cloud-native tools to accelerate application development. Knowledge of the target cloud-native tools is necessary, and this role can specialize in one specific native cloud, ex. Azure, AWS, GCP, etc.
Must have skills : Microsoft Teams Infrastructure
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : BE or Equivalent
Summary: The role involves day to day support on activities/ tasks/ tickets for Microsoft Teams Infrastructure and Enterprise Voice & Video Infrastructure to provide resources to manage and run the infrastructure on a managed or capacity services basis. Roles & Responsibilities: Design and implement AudioCodes devices and Microsoft Teams Direct Routing Administration and support of AudioCodes devices, CAP Devices. Strong knowledge in troubleshooting with tools like Wireshark, Syslog Viewer Knowledge of SIP, RTP, SRTP, RTCP, SDP, audio codecs and video codecs Experience in number porting support with various telecom service providers Knowledge of AudioCodes gateways and SBCs Knowledge of Microsoft Direct Routing Expertise in Session Initiation Protocol, PSTN Connectivity, VoIP, and Contact Center Solution Experience in troubleshooting and supporting AudioCodes SBC, Microsoft Teams, Polycom Responsible for detailed documentation of the solution in the form of LLD/HLD Resolution ownership of technical challenges occurring during/after the implementation Technical Skills: 5-6 years of experience in managing the Team EV services Must have excellent technical troubleshooting and PowerShell scripting skills Expert skill in MS Teams to prepare technical deliverables such as High-Level, Low Level Design, technical SOPs Familiar with the underlying service architecture of MS Teams including performance optimization, reporting, Call Quality Dashboards Support Hybrid environment and cloud Enterprise solution with Direct Routing Planning, Audio codes, SBC, SIP trunk. Professional Attributes: Must have knowledge on Active directory, Azure AD Connect Excellent communication Presentation skills Flexible to work in shifts
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
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