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Cloud Delivery Engineer

Calix

2 - 5 years

Bengaluru

Posted: 16/01/2025

Job Description

We’re now evolving our company at a rapid pace to meet exciting market demand. Our culture has won awards for executive leadership and employee diversity, and received top ratings from our engineering, sales, and product design teams. We are also a top-ranked company on Glassdoor. The Calix Professional Services Team is seeking a dynamic and customer-minded Cloud Data Engineer to join the Calix Cloud Implementation Team. As a Cloud Delivery Engineer, you will be responsible for transforming the CSP’s raw data to enriched powerful data that will allow them to enrich their business using the Calix Cloud Product lines. You will be working across the Calix organization and directly with the CSP’s to ensure their data is well represented in the Calix Cloud.

Responsibilities and duties:

  • Operate as part of an overall implementation team to implement Calix Cloud SaaS solutions requiring custom input data
  • Design data import and ETL processes based on customer-provided data sets and Calix Cloud data input requirements
  • Validate and troubleshoot data transformation and loading into SQL and noSQL databases
  • Document findings, test results, and as-built configurations for review by the implementation team and customer
  • Responds to requests for assistance, perform triage, prioritize, and escalate appropriately
  • Collaborate with customers to understand and document their business and technical requirements
  • Use of regular expressions to search and extract text-based data
  • Querying SQL databases or modifying SQL statements to produce custom results

Qualifications:

  • Working knowledge of Cloud based applications and complex data integration.
  • Knowledge of common database management tools.
  • Knowledge of REST/JSON API methodologies.
  • Strong written and verbal communication skills to provide updates, explain data, and document findings.
  • Strong analysis, organizational skills, ability to work independently, and manage multiple projects simultaneously.
  • Excels at learning quickly and adapting to change.
  • A proven track record providing a high level of technical or project support.
  • Proficient with Microsoft Visio, Word and Excel.
  • Written and verbal communication skills sufficient to provide updates, explain data, and document findings.
  • Resourceful disposition, able to work independently.

Preferred Qualifications:

  • Experience with BSS/OSS enterprise architectures, preferably Telecom or MSO, including demonstrated end-to-end solution architecture design and delivery.
  • Familiarity with the Calix product portfolio or similar telecom technologies a plus, including FTTx, xDSL, IP, voice, etc.
  • Experience with REST/JSON tools such as Postman, cURL and relevant programming language libraries like requests and httplib.
  • Knowledge of a scripting language such as Python, Perl or Java.
  • Familiarity with Service Provider networking technologies including Netflow/IPFIX, TR-69, DHCP/Option-82, GPON, and DSL is desired.
  • Experience with BSS/OSS enterprise architectures, preferably Telecom or MSO, including demonstrated end-to-end solution architecture design and delivery.
  • Experience operating as part of an Agile/Scrum team.
  • Experience with Salesforce, TaskRay, JIRA, Confluence, MS Teams.
  • Bachelor’s or master’s degree in computer science/engineering or related fields.

Location

  • Bengaluru
  • Willing to work in US shift.

About Company

Calix, Inc. is a cloud and software platform company headquartered in San Jose, California. It specializes in providing cloud-based software, systems, and services that enable broadband service providers to simplify operations, deliver exceptional subscriber experiences, and grow their businesses. Calix’s solutions focus on empowering communication service providers to optimize their networks, leverage advanced analytics, and create personalized customer experiences. Known for its innovation in broadband technology, Calix helps its clients transition to next-generation networks, ensuring scalability, efficiency, and improved customer satisfaction.

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