Closing Manager – Real Estate

Position: Closing Manager Real Estate

Department: Sales Closing

Location: Kondhwa, Pune

Reports To: HR -

About the Role

We are seeking a dynamic and result-driven Closing Manager to join our real estate team. In this role, you will be responsible for handling walk-in clients at the site, understanding their requirements, delivering effective project presentations, and driving successful closures. You will play a key role in achieving sales targets for Pyramids Properties by building strong client relationships, managing the end-to-end closing process, and ensuring a seamless customer experience from enquiry to booking.

Key Responsibilities Requirements:

• Meet and greet walk-in clients at the project site.
• Ensure appropriate hospitality and client comfort prior to initiating discussions.

Rapport Building:

• Review the client enquiry form; if the GRE is unavailable or occupied, ensure the form is completed by the Closing Manager.
• Introduce yourself to the client and build rapport using information from the enquiry form.
• Understand the clients exact requirements, preferences, and budget.
• Deliver project presentations in a structured and sequential manner.
• Achieve closures, bookings, and token collections at targeted rates.
• Complete all documentation procedures accurately and in a timely manner.
• Conduct regular, timely, and consistent follow-ups for revisits and closures.
• Perform tele-calling to clients for new leads or fresh data as instructed by seniors or management.
• Submit daily plans each morning and end-of-day reports to the reporting manager.
• Learn and effectively utilize the company ERP system for reporting, calling, and related activities.
• Actively participate in promotional and lead-generation activities planned by the developer, Pyramids team, or Site Head.
• Provide support to other departments during absences or emergency situations.
• Undertake any additional responsibilities assigned by management as per role requirements.