Clinical Operations, Third-Party Management Director

Clinical Operations, Third-Party Management Director

Are you ready to lead and optimize strategic partnerships that drive innovation and efficiency in clinical trials? At GSK, we are committed to improving lives through groundbreaking research and development. As a Third-Party Management Senior Director, you will play a pivotal role in fostering strong collaborations with external vendors ensuring efficiency, quality, and compliance.

Job Purpose

The Third-Party Management Director will oversee and optimize the delivery of services and projects through strategic partnerships with external vendors, contractors, and service providers. This role ensures efficient and effective service delivery, upholds high standards of compliance and quality, and manages supplier risk in partnership with the Global Clinical Operations (GCO) Excellence Team.

The Third-Party Management Director will collaborate closely with various stakeholders to ensure robust oversight of third-party vendors at the project level, while driving continuous improvement in operational performance. By fostering strong, value-driven partnerships, this role is critical in maximizing the benefits of third-party engagements and supporting the company's strategic objectives.

Key Responsibilities

• Guide, mentor, and support the GCO TA teams by identifying the optimum external support, expertise & technology to deliver our pipeline (i.e. including FSO, DCT, …).
• Set clear performance expectations with the vendors and conduct regular performance reviews for the team.
• Monitor TP key performance indicators (KPIs) and drive continuous improvement in trial delivery.
• Act as a point of escalation for Third Party issues, including contract negotiations.
• Maintaining strong relationships with internal and external stakeholders.
• Support the GCO TA teams in defining optimal trial strategies and identifying process improvements for cost-effective trial delivery.
• Identify and evaluate tech-enabled solutions to expedite delivery of programs in the assigned therapy area in partnership with the Digital, Analytics & Performance team.
• Ensure compliance with FSO handbook, guidelines, GSK SOPs, and GCP, conducting regular lessons learnt and updates.
• Promote a culture of safety and continuous improvement within the team.
• Lead periodic cross-functional review meetings with CRO partners, analyzing data to identify trends and opportunities for improvement.

Job Posting Closing Date: 5th of September EOB US

Basic Qualifications

• Bachelor’s degree in a scientific discipline.
• Experience in strategic positions requiring strong business acumen within clinical operations.
• Expertise in clinical trial delivery and familiarity with decentralized clinical trials (DCT).
• Experience managing global teams and stakeholders across diverse geographies.
• Leadership experience in a large matrix environment and experience in constructively challenge practices with senior leaders, with the ability to influence and negotiate effectively.
• Experience working independently and the ability to quickly build personal credibility and assimilate business issues/need.

Preferred Qualifications

• Master’s or Doctorate in drug development or a related field.
• Knowledge of innovative approaches and technologies in clinical trial management.
• Strong influencing and negotiations skills in challenging, ambiguous and/or changing environments.
• Strong interpersonal skills and cultural awareness to bridge differences effectively.
• Strong verbal, written, and presentation communication skills.
• High energy, enthusiasm, and commitment to driving results.

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Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.