Client Servicing Managers - Events & Activations

Company Description

BW Media, a unit of Blazewell Events, is a dynamic enterprise with over 13 years of experience in the events industry. With offices in Delhi, Faridabad, Meerut, and Mumbai, BW Media has the expertise and infrastructure to manage projects across India and globally. The company specializes in understanding client needs and translating them into exceptional event experiences. Supported by a team of 40+ professionals, including creative, client servicing, operations, business development, and accounts, BW Media is dedicated to delivering excellence in events and activations.

Role Description

This is a full-time on-site role for a Client Servicing Manager in the Events & Activations department, based in New Delhi. The primary responsibilities include building and maintaining strong client relationships, understanding client requirements, ensuring client satisfaction, and delivering outstanding service. Daily tasks involve coordinating with internal teams, ensuring smooth project execution, addressing client queries, overseeing event deliverables, and maintaining effective communication between teams and clients.

Qualifications

• Proven skills in Client Services and Client Relations to ensure outstanding customer experiences
• Strong abilities in Customer Satisfaction and Customer Service to address client needs and resolve concerns effectively
• Excellent Communication skills for both internal team coordination and external client interactions
• Ability to work under deadlines and manage multiple projects effectively
• Experience in the events and activations industry is a must.
• Bachelor's degree in Business Administration, Marketing, Hospitality, or a related field is a plus.

Interested candidates can also send their resumes on megha@blazewellevents.com or connect at +91-6201073306 .