Client Servicing Manager

Location: Chennai

Experience Required: 34 Years

Key Responsibilities

1. Actively participate in the development of brand and communication strategies aligned with clients sales and marketing objectives. Initiate and drive brand planning discussions between client and agency teams.
2. Independently manage smaller assignments, handle client meetings at junior levels, take briefs, and present the agencys recommendations effectively.
3. Document (minute) and circulate all discussions, briefs, and key information post client meetings, telephonic conversations, or email interactions.
4. Obtain, tabulate, maintain, and update sales and market share data for clients and competitors; proactively share insights with internal teams.
5. Prepare detailed briefs for Creative, Media, Market Planning, and Market Research teams. Conduct relevant research and compile supporting information for campaign development. Raise job requisitions for Studio, Creative, Media, and Production departments as required.
6. Follow up regularly with Studio, Media, Production, Film, and other departments to ensure timely execution as per approved briefs and schedules.
7. Coordinate and assist with photography assignments, film/TV production, radio production, and other execution requirements.
8. Supervise and ensure timely submission of estimates and bills, securing client approvals and acknowledgments.
9. Share outstanding statements and payment reminders with clients and follow up to ensure timely collections.
10. Maintain strong, friendly, and professional relationships with clients and business associates at all times.

How to Apply

Interested candidates are requested to email their CV to alrina.alvares@rkswamy.com

For more information, visit: https://www.rkswamy.com/